Arena.im builds a martech engagement platform that provides messaging, chat and advanced AI features to increase user engagement and help companies collect first‑party data. The product targets e‑commerce, streaming, education and online communication, and integrates with partners such as Shopify. The company emphasizes helping brands move away from third‑party cookies toward first‑party data collection and unified customer experiences. Arena.im reports more than 200 million monthly users, 2 billion messages sent monthly, and over 25,000 customers across 150 countries, with revenue growing fivefold from 2020 to 2021. The company plans to hire Brazilian developers for its Silicon Valley operations, bring Valley culture to Brazil, and create professional immigration opportunities for Brazilian talent. Leadership includes founder and CEO Paulo Martins, who founded the company in 2017 and previously built advertising and growth products at Hulu. Arena.im was founded in 2018 by Paulo Martins after his experience at Hulu and began in Silicon Valley before migrating operations to Brazil. The company offers widgets and a platform split into experience and data cores that enable brands to drive visits, comments, shares and generate 1st‑party data. Its two main products are Live Chat and Live Blog, sold to both individual and corporate customers, and the platform can be used for online and hybrid events. Arena.im serves clients across e‑commerce, media, telecom, broadcasting, virtual events and game live‑streaming, and counts agencies running events for more than 40 brands including Bradesco, Avon, Nubank, Bayer and C&A. The technology was used by the Japan Times during the Olympics, and Arena.im is the official Live Chat provider for Globo’s BBB and Gshow. Financially, the company received an approximately $2.7M investment in 2020 to support global expansion and has participated in the Techstars accelerator.

Total raised

$16M

Funding rounds

2

Latest round

Series A

Latest activity

Mar 2022