Binary Fountain offers a cloud-based patient feedback management platform built around a proprietary healthcare-centric natural language processing engine. The platform mines patient feedback from surveys, online ratings and review sites, social media, and other data sources to deliver actionable insights. Its solution suite is designed to help healthcare organizations improve patient satisfaction, engagement, and operational intelligence. The company says it is already deployed across leading hospitals and health systems and is building what it describes as the largest scalable repository of opinion content in healthcare. The new funding will be used to quickly expand the team and further develop powerful feature sets. Binary Fountain is a SaaS-based social intelligence company whose cloud platform extracts operational feedback from customers and distills it into actionable insights for operators. Its flagship real-time solution mines credible customer feedback from social media and enterprise systems and integrates social media content and survey data into operational decision-making. The company has processed well over 3.5 million reviews for more than 1,400 locations. Binary Fountain plans to use the financing to hire a nationwide sales force focused on Healthcare, MDU, Education, and Media verticals and to accelerate customer acquisition and technology development. The investment will also be used to enhance the company's suite of cloud-based social intelligence products. CEO Ramu Potarazu said the funding will allow the company to fully focus on growing the business and providing market-leading services across targeted sectors. The company is based in McLean, VA.

Total raised

$22M

Funding rounds

2

Latest round

Series A

Latest activity

Oct 2015