ClientSuccess provides SaaS companies with a client retention and growth platform to manage, retain and grow existing customers. The platform offers actionable insights, rich customer analytics, and best practices to proactively manage success throughout the customer lifecycle. Led by CEO and founder Dave Blake, the company serves nearly 50 customers, including Findly, Lattice Engines, Instructure, Balihoo, Degreed, Social Dental, Panorama Education and Sparkcentral. The company raised an additional $2M in seed funding and plans to use the proceeds to continue to expand operations. Investors in the round include Techstars Ventures (co-lead and follow-on), Peak Ventures (co-lead and follow-on), Seven Peaks Ventures, Select Ventures, Bialla Venture Partners, Josh James, Scott Dorsey, Robb Kunz, Cory Reid, LaunchCapital and Service Provider Capital Fund. ClientSuccess is a SaaS customer success management platform that provides actionable insights, rich customer analytics, and best practices to manage the full customer lifecycle. The product is tailored for post-sales customer success teams and offers integrations such as Zendesk and Gmail. Founder Dave Blake, an industry veteran, built the platform to help SaaS companies reduce churn, increase revenue, and maximize customer lifetime value. The company says the new funding will accelerate product development and sales to help customers improve retention and growth. ClientSuccess positions itself as a single place for customer activity, engagement measurement, renewal tracking and executive intelligence.

Total raised

$3M

Funding rounds

2

Latest round

Seed

Latest activity

Oct 2015