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Doctolib

54 Quai Charles Pasqua, Levallois-Perret, Île-de-France, 92300, France

Overview

Doctolib is a Paris-based healthcare platform that began as a booking and scheduling service and has expanded its product suite to include telemedicine, instant messaging, and back-office functionality. The company sells a €129-per-month SaaS to medical professionals and counts over 300,000 users of that service across France, Germany, and Italy. Those numbers imply monthly recurring revenues close to €40 million. Doctolib's strategy is to become embedded in daily healthcare operations, shifting from a 'nice to have' to an 'essential' service. The new capital will be used to fund a recruitment drive targeting the addition of over 3,500 employees over the next five years. The company’s recent financing and valuation also position it as France’s most valuable startup. Doctolib, founded in 2013 by Stanislas Niox-Chateau and based in Paris, provides an online platform that enables patients to book appointments and access video consultations. For practitioners it offers calendar software and services to improve operational efficiency, advertise activities, and strengthen cooperation with colleagues. Patients can find health professionals, book appointments 24/7, carry out teleconsultations, and access their online consultation history. The company records 30 million visits per month, serves 75,000 professionals and 1,400 health facilities in France and Germany, and employs 750 people across 40 cities. Doctolib raised €150M which valued the company at more than €1 billion. The company intends to use the funds to invest further in France and Germany, accelerate deployment of its teleconsultation service, further improve its products, and establish its presence in new countries. Doctolib offers an online booking platform that helps medical practitioners manage appointments, waiting rooms and patient communications. The service handles around 7 million bookings per month in France and has managed 1.5 million bookings in Germany, with about 30,000 health professionals and 12 million monthly visitors across both countries. Doctolib sells its service directly to practitioners—doctors pay €109 per month in France and €129 per month in Germany—instead of taking transaction fees or using medical data. The company has expanded into Germany with five offices (Berlin, Munich, Cologne, Düsseldorf and Hamburg) and employs roughly 380 people. Doctolib is building additional products to create a broader suite of services to improve communication between doctors and patients and among practitioners. It plans to hire 100 people in Germany, open an engineering office there, and hire another 100 in France as it pushes to grow penetration among doctors still using phone-based or outdated systems. Doctolib provides a comprehensive Software-as-a-Service booking platform that enables patients to browse doctors, see real-time availability, and book and manage appointments on any device. The company uses a subscription model that scales from individual GPs to large hospitals and supports all types of medical businesses. Doctolib said it will use the €26m Series C to consolidate its leadership position in France and Germany—where it is live in Berlin and plans launches in three new cities—and to accelerate longer-term European expansion. It also plans to further develop its tools and services and to recruit more than 150 new team members in 2017. As of the article, Doctolib gathered 17,000 doctors from all specialties, 435 healthcare establishments, six million monthly website visitors, and employed 300 people in over 35 cities. Founded in October 2013 and headquartered in Paris, the company has raised €50M in total funding. Doctolib offers booking management software used by health professionals to manage appointments and by patients to book visits. The platform is not just a directory: doctors who switch use Doctolib exclusively to manage bookings. Features include SMS and email reminders that the company says reduce no-shows from 10% to 2.5%, and the service is priced at $110 per month (€99). The startup complies with French law for hosting confidential health data. Doctolib reports 5,000 doctors using the platform daily, around 100 clinics, and about 2 million monthly unique visitors, adding roughly 600 doctors per month with plans to double that rate. The company employs 120 people and plans to grow to 500 employees within three years, with part of the team focused on on-the-ground doctor outreach. Doctolib plans to consolidate its leading position in France and expand into other European countries.

Total raised
$814M
Funding rounds
7
Latest round
Equity
Latest activity
Mar 2022

Industries

  • Health Care
  • Medical
  • Mobile Apps
  • Professional Services
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Recent funding

  1. Equity

    Mar 2022

    $549M

  2. Equity

    Mar 2019

    $171M

  3. Equity

    Nov 2017

    $42M

  4. Series C

    Jan 2017

    $28M

  5. Series B

    Oct 2015

    $20M

Team

  • Stanislas Niox-Chateau

    Co-Founder and CEO

    LinkedIn
  • Steve Abou Rjeily

    Co-Founder and Director of Sales

    LinkedIn
  • Ivan Schneider

    Co-Founder and Solution Architect

  • Jessy Bernal

    Co-Founder, CTO & Solutions Architect

    LinkedIn