Founded in December 2021 by Bernardo Netto, Falaê provides a platform that captures real-time customer feedback and converts it into structured indicators such as recurrence, average ticket, and satisfaction to support restaurant decision-making. After four years operating bootstrapped, the company reached about 2,000 active restaurants and has collected more than 3 million feedbacks, with presence in all Brazilian states and stronger activity in the Southeast and Northeast. Falaê positions itself as a data layer over the customer journey, aiming to go beyond traditional review tools by structuring feedback for operational use. The company plans to enhance the product using its existing dataset to deliver more actionable recommendations and to incorporate artificial intelligence for real-time action plans and market understanding. To support growth, Falaê intends to strengthen partnership channels, grow the team, and increase its physical presence at sector events, with a goal of reaching 5,000 active restaurants and collecting over 2 million additional feedbacks by the end of 2027.

Total raised

$0M

Funding rounds

1

Latest round

Equity

Latest activity

Apr 2026