Freight Hero operates an outcome-driven service that runs the full lifecycle of brokerage loads inside customers' existing systems, using AI agents to handle more than 90% of customer load touches and a team of human operators called Heroes for judgment-intensive exceptions. The company reports it has managed more than 50,000 loads and handled millions of carrier communications. Customers have converted fixed labor costs into variable ones and are tracking toward 100%+ ROI, and a cited customer, Ally Logistics, said it grew revenue 82.4% year-over-year while not meaningfully increasing operations headcount after adopting Freight Hero. Freight Hero sells a flat fee per load model rather than selling software, positioning itself as a Service-as-a-Software / AI-native services provider. With the new funding the company plans to expand sales and marketing, hire engineering and operations staff, and extend services into billing, accounting and carrier sales. The company was founded by André Luis Martins Filho and is based in Durham, N.C.

Total raised

$5M

Funding rounds

1

Latest round

Seed

Latest activity

Jul 2026