Jorsek offers Heretto, a cloud-based, highly scalable and configurable knowledge management platform for technical documentation. The platform is used to streamline content creation and maximize content production across organizations. Customers range from growing small businesses to Fortune 500 enterprises and use Jorsek to manage millions of structured-content topics. Jorsek was founded in 2005 and is based in Rochester, NY and Krakow, Poland. In a Feb. 1, 2022 press release Flow Capital said it completed a follow-on investment to support Jorsek as it accelerates growth and ramps sales efforts. Flow Capital (TSXV: FW) is a diversified alternative asset investor that provides minimally dilutive capital to emerging growth businesses. Jorsek provides a cloud-based, highly scalable and configurable knowledge management platform for the technical documentation market. Its open-technology, cloud software helps customers author, organize, and manage structured content and is used by clients from growing small businesses to Fortune 500 enterprises. Customers use Jorsek’s products to manage millions of topics in their structured content to educate employees and customers. The company has signed many major companies to its platform. Founded in 2005, Jorsek is based in Rochester, NY and Krakow, Poland. Flow Capital announced a USD $2,000,000 investment to help Jorsek ramp its sales effort and accelerate expansion. Jorsek provides cloud-based, subscription software that lets companies author, publish and manage large volumes of structured technical content via a single authoring tool that auto-formats for websites, PDFs, print, email and e-books. Its platform is based on open standards to avoid vendor lock-in and supports collaboration across distributed teams, aiming to federate knowledge functions within enterprises. Jorsek serves customers including Allstate, Analog Devices, F5, NetApp and Kyocera and supports some of the largest technical documentation deployments. The company reports strong recurring revenues, solid unit economics and revenue growth of nearly 300% in the past few years. Jorsek says customers can cut knowledge management costs by as much as 80% and is positioning its product to help companies fill knowledge gaps with AI-enabled workflows. The company was founded in 2005 and is based in Rochester, NY and Krakow, Poland. Heretto offers a content operations and self-service content platform designed to make it easy for employees and customers to find answers by authoring, organizing, and managing documentation in a centralized knowledge base. The company positions itself as an emerging market leader in customer self-service and content operations, serving clients across industries including high-technology, manufacturing, insurance, and medical devices. Heretto emphasizes a single source of truth for dispersed workforces and claims to meet future technological needs of self-service help. The company reports a strong track record of revenue growth and a rapidly expanding customer base. The $17 million Series A investment will be used to expand technology development and provide support for its growing client base. Heretto and its investors are locally rooted, with ties to the Rochester, NY community.

Total raised

$23M

Funding rounds

4

Latest round

Equity

Latest activity

Feb 2022