Insidr operates an independent customer-service marketplace that lets users connect with 'insiders'—people who have worked at large companies—to get help when a company can’t or won’t provide answers. The platform launched a public beta after roughly 10 months in private testing. At public beta launch 1,280 insiders were offering support for nine companies: AT&T Wireless, Bank of America, Comcast, DirecTV, Dish Network, Sprint Network, Sprint Nextel, T-Mobile, United Airlines and Verizon. Insiders provide help for a reward that users release only if satisfied; the company reports a typical question receives several answers within 30 minutes and the average reward is $8. Insidr was founded by Antony Brydon, Jeff Patterson and Jean Tessier and is based in San Francisco. The company is backed by $500k from True Ventures and several individual investors.

Total raised

$1M

Funding rounds

1

Latest round

Seed

Latest activity

Dec 2011