IOVOX provides call analytics and collaboration solutions designed to make data from business phone calls as useful and actionable as email or chat. The product lets users seamlessly sync, store, organize, and search call data across mobile and desktop devices. IOVOX serves large brands such as British Telecom, Zoopla, AutoTrader U.K., and Pizza Express, and has global customers in more than 30 countries. The company recently expanded into the United States and operates an office in Mill Valley, California as a hub for U.S. growth. With new funding, IOVOX plans to widen its addressable market by executing a product strategy and expanding its U.S. presence. The company completed a $10M Series A round of equity and debt financing to support these plans. IOVOX is a VaaS (Voice as a Service) provider whose telephony platform gives real-time visibility into all aspects of telephone traffic, enabling customers to track, analyse and optimise lead generation from telephone campaigns. The platform allows companies to build services on the telephone network that perform tasks that would normally require call centres; customers include News International and others. IOVOX has built a reputation in Europe as a bespoke enterprise player and competes with AdInsight, Tropo and Twilio. The company has taken investment from Octopus Investment (specifically the Octopus Titan 4 VCT and Octopus Titan 5 VCT) to fund expansion. Terms of the investment were unreleased, though the deal reportedly allows the founders to retain control and was characterised as an institutional round that is neither very small nor a blockbuster. CEO and founder Ryan Gallagher said the cash will be used to scale up the business based on demand from customers such as BT and to expand services into new geographies.

Total raised

$10M

Funding rounds

3

Latest round

Series A

Latest activity

Feb 2017