Level3AI is an AI-native software company founded in 2024 and headquartered in Singapore. Its core product suite deploys large-language-model-based agents that integrate deeply with enterprise systems to handle customer engagement across voice, email, and chat channels. The platform combines advanced language models with predefined operational playbooks to deliver human-quality, reliable support at scale. Early customers include regional brands such as Carousell, GetGo, Yuu Rewards, and Carsome, validating the solution’s applicability to high-volume consumer businesses. With its recent capital infusion, the company plans to accelerate research and development and broaden go-to-market coverage across key Asia-Pacific markets. Although specific revenue or user metrics were not disclosed, the customer roster suggests initial commercial traction. Management is led by CEO Dr. Harry Yu, whose background guides the firm’s focus on enterprise-grade reliability and deep integrations. The company positions itself within the broader enterprise AI and customer experience software categories.

Total raised

$13M

Funding rounds

1

Latest round

Seed

Latest activity

Jan 2026