Founded in 2022 and based in San Francisco, Liberate Innovations develops reasoning-based AI agents and a voice assistant called Nichole that plug directly into insurers’ existing systems to automate end-to-end tasks such as quoting, claims processing, and policy endorsements. The platform operates across phone, SMS, and email channels, delivering 24/7 customer interactions while a Supervisor tool flags anomalies and routes edge cases to human staff to maintain compliance. Liberate’s technology has boosted carrier sales by an average of 15 % and reduced costs by 23 %, according to the company. Usage has scaled from 10,000 monthly automations a year ago to 1.3 million automated resolutions today, and the startup now serves more than 60 customers, primarily within the top 100 U.S. property-and-casualty carriers and agencies. All interactions are auditable and reinforced through industry-specific guardrails tailored to regulated insurance conversations. Liberate employs roughly 50 people and plans to use new capital to deepen its reasoning capabilities and expand deployments across additional insurers. To date, the company has raised $72 million in venture funding.

Total raised

$57M

Funding rounds

2

Latest round

Series B

Latest activity

Oct 2025