Limitless Technology offers an AI-driven GigCX SaaS platform that combines crowdsourcing and machine intelligence to deliver on-demand customer support. The platform sources customer support agents on a cost-per-serve basis and blends gig experts with contact-centre agents to scale during peak demand. Limitless says its solution addresses rising support costs, attrition, variability in demand, and the need for workforce diversity, and it works with clients including Microsoft, Unilever, Sage, eBay, and L’Oreal. The company has formed a partnership and integration with Genesys Cloud to provide seamless routing and 24/7 responsiveness. Limitless plans to establish a new US-based headquarters and focus product development on routing, automation, and AI that augments human agents. Financially, the company announced a $10M Series B following a nearly $7M Series A in 2019.

Total raised

$11M

Funding rounds

1

Latest round

Series B

Latest activity

Feb 2021