Next Caller builds phone-fraud detection technology that analyzes carrier-level metadata to determine whether inbound calls are legitimate, addressing vulnerabilities in biometrics and phone-number reputation scoring. Its service allows companies to authenticate callers without asking customers to verify their identity, letting customer service representatives assist verified account holders sooner. The company says its approach protects highly sensitive information and has been adopted by large financial institutions for inbound-call authentication. Next Caller launched at Disrupt SF in 2013 and participated in Y Combinator, which expanded its network and visibility. The startup is based in New York and was described in the article as a three-year-old company. It recently raised funding to support its growth.

Total raised

$5M

Funding rounds

1

Latest round

Seed

Latest activity

Aug 2017