Founded in 2022 by Mohammad Gharbat and Mohammad Tabaza, OpenCX began as an open-source project used by tens of thousands of developers before evolving into a commercial enterprise platform. The software combines an AI engine with omni-channel routing to automate over 70% of end-to-end customer communication workflows, including support, inbound and outbound calling, and messaging. It is positioned for highly regulated, mission-critical sectors such as fintech, healthcare, and large-scale consumer platforms, with customers including MoneyGram.com, More.com, Viva.com, and Mollie.com. The platform’s AI agents are designed to understand complex context and orchestrate multi-step exchanges that feel human rather than scripted. OpenCX employs an outcome-based pricing model tied to successful automation and offers a one-month, risk-free implementation. Looking ahead, the company intends to establish a Saudi Arabia office and expand across the GCC, hiring locally to capture the region’s accelerating AI adoption. The recent funding provides resources to scale global enterprise adoption while maintaining high standards of responsiveness, empathy, and regulatory compliance.

Total raised

$9M

Funding rounds

2

Latest round

Equity

Latest activity

Jan 2026