Founded in 2024 in Berlin, praxipal offers Luna, an AI receptionist that answers phone calls in natural language, schedules appointments and resolves patient requests end-to-end without human intervention. Luna currently handles more than 50 % of incoming calls at client practices, giving patients 24/7 access while alleviating staffing shortages that plague over 80 % of German medical offices. The system is highly configurable and integrates with existing practice management software, allowing it to function much like a human medical assistant. By automating routine front-desk tasks, praxipal enables medical staff to concentrate on in-person patient care and reduces the number of unanswered calls. With its recent seed funding, the company plans to extend its product beyond its initial orthodontics focus into additional medical specialties, further enhance Luna’s capabilities and scale deployments. Although revenue figures have not been disclosed, the company’s early traction is evidenced by Luna’s call-handling volume and integration depth.

Total raised

$7M

Funding rounds

1

Latest round

Seed

Latest activity

Oct 2025