Puls Technologies operates a mobile app that provides on-demand home repair services and subscription offerings, using prediction algorithms to match technicians to jobs and complete repairs typically within one to two days. The company recently launched an appliance warranty option for refrigerators, washers, dryers and ovens starting at about $29 per month and is pursuing the home insurance market. Puls works with more than 7,000 vetted technicians across 20 U.S. cities and pivoted from mobile-phone repair after a 2020 management change. The business grew 100% over the prior six months and nearly doubled headcount to 60 in the past year. Puls plans to use the new funding to expand to over 40 cities and expects to exceed 100 employees by the end of 2022. Under previous management the company had raised $96 million in total, including a $50 million round in 2018. Puls operates an on‑demand service that matches consumers with technicians in roughly an hour and offers same‑day installation and repair for more than 200 products. The company has built a network of about 2,500 technicians serving the top 50 U.S. cities and supports devices ranging from smartphones and televisions to garage door openers and smart‑home equipment like voice speakers, video doorbells, keyless locks, AI cameras, thermostats and security systems. Founded only three years ago and based in San Francisco, Puls rebranded from its prior CellSavers cell‑phone servicing business after raising new capital. Management says the company aims to capture a large share of the roughly $50 billion home‑automation services market and plans to accelerate its direct‑to‑consumer business while expanding partnerships with retailers, insurance companies, and hardware OEMs. The company also cites forecasts about the growth of connected devices (including a projection of 11 billion devices globally and an average household having 50 connected devices) as part of its market thesis. Puls (formerly CellSavers) operates an on-demand repair and setup service for smartphones and tablets and is expanding to support a wider range of smart-home devices. The San Francisco–based company rebranded from CellSavers to Puls as it broadened its offerings to include flat screens, security cameras, and voice-control and home-automation products from any manufacturer. Puls claims a network of roughly 1,000 vetted technicians operating in 40 markets, guarantees service within 60 minutes to covered locations, and offers lifetime coverage for repairs. The company raised $25 million in new financing to support a marketing push and its expanded services, bringing total capital raised to $43 million. CEO and co-founder Eyal Ronen emphasized the company’s mission to get customers’ digital devices working quickly and continuously. The funding and rebrand are aimed at positioning Puls to handle installation, integration, support, repairs and trade-ins as consumer gadget counts grow. CellSavers operates an end-to-end technology platform that uses proprietary algorithms to match consumers needing smartphone and mobile device repairs with qualified, vetted rapid-response technicians called Savers. The service aims to reach customers within 60 minutes and provides guaranteed, warranty-backed repairs with data safety assurances. Since launching in mid-2015 the company has scaled rapidly, growing 35% month-over-month and delivering profitable unit economics on every repair. Its 5-star service is available nationwide in major metropolitan areas including New York, Los Angeles, San Francisco, Houston and Chicago. CellSavers is headquartered in San Francisco and will use new funding to accelerate growth of its platform and continue national expansion. Founders Eyal Ronen and Itai Hirsch lead the company, and Carmel Ventures partner Daniel Cohen will join the board. CellSavers operates an on-demand, app-based repair service that dispatches vetted technicians to customers to fix smartphones and tablets, aiming to minimize device downtime. The platform uses a real-time matchmaking algorithm and a three-tier technician system to match skill sets with repair needs and build trust through reviews. The company targets a 30-minute response time (the reported average in New York City) and cites example pricing such as $99 to repair a cracked iPhone 6 screen. Technicians average about $25–$30 per hour, and many are current or former Apple employees who increase access to higher-value jobs as they earn positive reviews. CellSavers emphasizes unit economics, saying it did not heavily subsidize service early on and aims to remain a healthy business as it scales. Competitors noted include services like iCracked and local repair shops, and the company positions itself as a fully app-mediated alternative to drop-off repairs.

Total raised

$108M

Funding rounds

5

Latest round

Equity

Latest activity

Nov 2021