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Relay Network

201 King of Prussia Road Suite 161, Radnor, PA, 19087, United States

Overview

Relay Network provides a personalized mobile engagement platform that delivers individualized web-based mobile feeds via text links to guide customers through key moments such as onboarding, billing and renewals. Its solution reduces friction and achieves higher engagement than email, phone and mobile app notifications. Relay serves enterprise customers across healthcare, financial services, telecom and home services, and is used by organizations including Comcast, Independence Blue Cross and Citizens Bank. The company reports over 30 million active customer feeds, growing at over one million feeds per month. Relay plans to use new capital to accelerate innovation of its customer engagement platform and expand growth within its three primary vertical markets: healthcare, financial services and home services. The company is based in Philadelphia and Radnor, Pa. Relay Network provides businesses with a private, secure communications network to engage and service their customers and enable more digital interactions by connecting customers to personalized information and support. The platform is used by companies including Independence Blue Cross and Citizens Bank. Led by CEO and co-founder Matt Gillin, Relay Network is based in Philadelphia, PA. The company raised $12M in the reported round and has now raised $28M in total funding. Relay Network said it will use the funds to continue scaling the platform and operations.

Total raised
$42M
Funding rounds
2
Latest round
Equity
Latest activity
Dec 2019

Industries

  • Customer Service
  • Messaging
  • Mobile
  • SMS
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Recent funding

  1. Equity

    Dec 2019

    $30M

  2. Equity

    Jun 2016

    $12M

Team