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ResQ

75-81 George St, Kingston Upon Hull, East Riding of Yorkshire, HU1 3BA, United Kingdom

Overview

ResQ provides end-to-end equipment repairs and back-of-house operational services to restaurants, connecting operators with contractors through a single platform. Founder Kuljeev Singh positions the product as “revenue recovery,” optimizing back-of-house operations and organizing communication, payments, and accountability. The company serves more than 4,000 restaurant groups and says restaurants on its platform have seen up to a 20% decrease in annual operating costs. ResQ has rapidly expanded its contractor base (up 400% in the last four months) and widened operations from seven to 36 states. Customers include national chains such as Taco Bell and Tim Hortons as well as newer customers like Fogo de Chão, Marugame Udon and Akamai Brands. As it scales, the startup must manage two-sided marketplace challenges—balancing supply and demand and navigating ongoing labor shortages—while exploring partnerships with restaurant tech companies such as Toast. ResQ operates a two-sided product: a software platform that lets restaurants request, manage and pay for services and a contractor marketplace that supplies local technicians. The company charges a monthly SaaS fee per rooftop and takes a portion of revenue from each service performed through its contractor network. ResQ says it can save restaurants 10–30% in annual repair costs and has more than 700 contractors on its platform. The startup has worked with over 3,000 restaurant groups, including KFC, Taco Bell and Tim Hortons, and reports revenue growth of 750% over the past year. Article coverage notes the company has "millions in the bank." ResQ plans to use new capital to double or triple its 60-person team and to launch in new markets while building atop its current presence in San Francisco, Los Angeles, Dallas, Chicago and Phoenix. Investors and Homebrew have also discussed future extensions such as training, fintech and payments services for contractors to grow the supply-side business.

Total raised
$47M
Funding rounds
2
Latest round
Series A
Latest activity
Oct 2021

Industries

  • Call Center
  • Outsourcing
  • Service Industry
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Recent funding

  1. Series A

    Oct 2021

    $39M

  2. Seed

    Jun 2021

    $8M

Team