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Return Helper

5 Chun Cheong Street Unit 806, DT Hub, Tseung Kwan O Industrial Estate, Hong Kong

Overview

Return Helper builds in-house products including a SaaS returns management platform with merchant and buyer portals, a proprietary warehouse management system with mobile apps, and FlexForward, its forward logistics service for cross-border shipping and fulfilment. The company integrates AI across operations to improve efficiency, shorten processing times, and raise service quality, which it credits for driving over 60% revenue growth in 2025 and achieving profitability in the second half of that year. Return Helper operates more than 20 overseas warehouses, partners with over 30 logistics and carrier providers, and supports marketplaces such as Shopify, Amazon, TikTok, and eBay. Europe has emerged as a major growth engine: EU revenue grew 215% in 2025 and nearly 100 European merchant partners work with the company, with first‑quarter 2026 performance pointing to continued triple‑digit growth. Planned use of recent funding includes international expansion (notably deeper Europe penetration), development of next‑generation AI agents for returns operations, and scaling recommerce to recapture value from returned inventory.

Total raised
$4M
Funding rounds
2
Latest round
Series A
Latest activity
Jun 2026

Industries

  • E-Commerce
  • Logistics
  • Supply Chain Management
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Recent funding

  1. Series A

    Jun 2026

    $4M

Team