Runnr.ai is an AI-powered virtual assistant for the hospitality industry that centralises guest communication across channels such as WhatsApp and SMS and integrates with hotel management systems and Booking.com inbox. The platform offers a unified inbox, real-time translation in multiple languages, automated messaging, and automated upselling of services like breakfast and late check-outs. Runnr.ai’s automation aims to improve guest satisfaction, streamline operations, and increase revenue for accommodations. The company plans to use new capital to drive product innovation, strategic hiring, and market expansion. Initial growth efforts will focus on the Netherlands, Belgium and the United Kingdom, followed by expansion across the rest of Europe. The company reports total funding of $2M after the latest extension round. Runnr.ai provides a conversational guest engagement platform that enables personalized guest communication for hotels. The platform is designed to improve guest experience, reduce workload for hotel staff, and increase revenue per room. The company launched in November 2022 and is led by CEO Michiel de Vor, CTO Steven Oliemans, and CPO Maarten Fugers. Runnr.ai has seen over 100 hotels join its technology. In January 2024 the company raised €1M and intends to use the funds for product development and growth across the Benelux, the UK, and Germany during 2024. The January round was led by Arches Capital with participation from Golden Egg Check and angel investors Roland Zeller, Marnix van der Ploeg, and Hans Pieters.

Total raised

$1M

Funding rounds

2

Latest round

Equity

Latest activity

Jan 2024