Small Door Veterinary operates a membership-based veterinary care model that combines primary care, stress-free clinic environments, 24/7 telemedicine, and transparent pricing. The company emphasizes hospitality-grade service alongside clinical rigor to improve experiences for pets, pet parents, and medical teams. Small Door currently operates across the Northeast and Mid-Atlantic and is expanding nationally, recently opening practices in McLean, VA and Park Slope, Brooklyn. The company hired Kristen Lombardi as its first-ever Chief Operating Officer to support scaling operations. Small Door raised $55 million in new capital—$35M equity and a $20M debt facility—to fund growth, strategic new openings, and investments in member services, medical operations, and technology infrastructure. Management says it will continue growing in core markets while preparing for thoughtful, sustainable expansion. Small Door operates a membership-based, technology-powered veterinary care platform that combines in-person clinics with 24/7 telemedicine and modern facilities staffed by veterinarians trained at top programs. The company emphasizes personalized, high-engagement care and reports among the highest engagement rates in the industry measured by visit frequency and ARPU. Small Door currently operates five practices in New York City and has delivered tens of thousands of member consultations; its most mature units have generated healthy cash flow. It is a Certified B Corp and operates AAHA-accredited practices. The company plans to use new funding to expand beyond New York into Boston and Washington, D.C., opening five new locations in the first half of 2023. Funding will also support continued development of the Small Door platform. Small Door Veterinary is a New York–based membership veterinary care company that provides membership-based care, 24/7 telemedicine, and transparent pricing delivered with hospitality in spaces designed by animal experts. The company opened its first location in Manhattan’s West Village in early 2020 and will open a second practice on the Upper East Side in 2021. Co-founded by Josh Guttman and Florent Peyre, Small Door plans to expand its physical footprint to 25 locations by 2025. Small Door intends to use the funds from its recent raise to expand operations and its business reach. The company also announced that CityMD co-founder and Chief Growth Officer Nedal Shami has joined its board of directors. Financial operating metrics (revenue or user counts) were not disclosed in the article. Small Door operates a membership model that gives members a set number of annual check-ups, priority access to specialists, and virtual access to veterinarians based on membership tier. The company says the membership revenue model lets vets spend more time with each patient and reduces waiting-room wait times. Small Door was founded as a Public Benefit Corporation and emphasizes the wellbeing of vets and pets as key stakeholders. The startup plans to use new funding to further build out its team and product. It also intends to open its first Small Door clinic in New York City in the fall. The company has raised a seed round to support these expansion and product efforts.

Total raised

$119M

Funding rounds

5

Latest round

Equity

Latest activity

Jul 2025