SugarCRM is a Cupertino-based CRM software provider that equips sales, service and marketing teams with an intuitive, AI-driven platform that surfaces the right information at the right time. Its modern user interface automates common workflows and embeds machine-learning-powered predictive insights to boost employee productivity and customer satisfaction. The company reports more than 2 million individual users across 120 countries and maintains a customer retention rate exceeding 90%. SugarCRM has earned PC Mag’s Business Choice “Best CRM Software Award” for four consecutive years through 2018, underscoring its reputation for strong user experience. Looking ahead, management plans to deepen its AI and machine-learning capabilities, broaden its CRM feature set and pursue strategic acquisitions. These initiatives aim to help customers thrive in the recurring-revenue economy and keep SugarCRM at the forefront of the CRM market. Financial metrics such as revenue were not disclosed in the article.

Total raised

$88M

Funding rounds

5

Latest round

Equity

Latest activity

Aug 2013