SupportSpace enables software and hardware vendors and retailers to offer remote tech support to consumers through a so-called Virtual Expert Network that empowers independent experts to provide assistance across connected devices. The company supports thousands of customers daily and delivers over 5 million minutes of service per month. SupportSpace partners with retailers and vendors to integrate remote service purchases, including a partnership with Best Buy to boost GeekSquad's remote services. Other customers include Panda Security, Check Point Software and Lavasoft. The company employs 75 people in the United States and Israel and reports revenues of "tens of millions of dollars." Founded in 2006, SupportSpace has raised nearly $37 million to date. SupportSpace provides on-demand remote tech support solutions to technology vendors, operators and retail partners using a SaaS platform and a virtual expert network. Its core offering delivers remote, on-demand technical assistance through software and a virtual expert network. The company has raised $10M in equity funding to enhance infrastructure, expand its team and acquire new partners. In connection with the round, Emergence Capital principal Kevin Spain will join SupportSpace's board. SupportSpace was founded in 2006 and is headquartered in South San Francisco, with an R&D center in Netanya, Israel. Prior financing included a $14.25M Series A led by BRM Group and Gemini Israel.

Total raised

$22M

Funding rounds

2

Latest round

Equity

Latest activity

Jul 2011