Wati.io provides a WhatsApp-based customer engagement platform built on WhatsApp’s API that helps small-business support, marketing and sales teams converse with customers at scale using a single WhatsApp number. The product offers a unified view of customer conversations across teams to improve user experience and personalization. The company reports over 3,000 customers across 54 countries, including India, Indonesia and Brazil, and counts clients such as Dukaan, Oppo, VU TV, Gojek, Grab and Aerostreet. Wati.io was launched in late 2020 by Ken Yeung and Bianca Ho and operates with a team of 41 across seven countries. The company plans to use new funding to bolster technology and product development (including expanding product integrations), double headcount, and expand its presence in Latin America.

Total raised

$8M

Funding rounds

1

Latest round

Series A

Latest activity

Dec 2021