Workiz provides productivity tools for home services teams, including scheduling, estimating, invoicing, phone systems and payment processing, plus automation for workflows. The company is Tel Aviv‑founded and San Diego‑based and is primarily focused on the North American market, where it has 100,000 users whose combined customer base totals about 17 million end users. COVID‑19 accelerated adoption and expanded engagement, with healthcare cited as a growing category. Workiz is building more automation capabilities (about 100 templates today) to reduce back‑office work and help teams manage staffing shortages; typical adopters use as many as 10 automations. The startup says it will use new funding to build out additional features and expand into more home‑services categories. Financially, Workiz reported growth of over 200% in its core market in the last 24 months and net retention of 180%. Workiz provides a SaaS platform for home‑services and field‑service professionals to book jobs, manage teams, handle customer communication and billing, and track business analytics. Its toolkit includes integrated voice services that log calls into job records, shared scheduling tools for small teams, call and lead tracking, and live dashboards that measure job duration and scheduling accuracy. The company emphasizes bringing knowledge‑worker style analytics and workflows to on‑the‑ground service providers. Workiz is live in the U.S. and Canada and reports roughly 100,000 service professionals on its platform. Since founding in 2015 (originally as Send a Job) the company has powered over 12 million jobs, 100 million text messages and $5 billion in job revenue, and experienced double‑digit growth exceeding its 2020 expectations. Workiz is based in San Diego and Israel, with R&D in Israel, and is led by CEO Adi (Didi) Azaria, a co‑founder who previously co‑founded analytics firm Sisense. Workiz offers field service management software that helps technicians schedule jobs, monitor interactions, keep detailed records of client calls and texts, send reminders, track advertising effectiveness, and process credit card payments. The company targets field services businesses with fewer than 50 employees but can scale to larger organizations and franchises. Workiz launched Workiz Voice, an Amazon Alexa-powered feature that enables voice control to look up schedules, sort leads, communicate with team members or clients, and find directions. The startup grew 247% last year and says it has thousands of customers in the U.S. and Canada, including home maintenance firms and medical transport companies. Workiz says using its platform can dramatically reduce small-business closure rates, and it provides quick onboarding support to convert pen-and-paper users. The company plans to continue building its automation platform and Workiz Voice while expanding its North American team and operations.

Total raised

$58M

Funding rounds

3

Latest round

Series C

Latest activity

Nov 2021