Zeals operates a chat-commerce platform that lets businesses communicate and transact with customers via messaging and chat apps. Its product includes an internal no-code bot builder and communication designers who customize chatbots, with a focus on promotional flows to drive revenue rather than primarily customer support. Zeals serves more than 400 enterprises, including Toyota dealerships, Shiseido and NTT Docomo. Its business has grown at a 139% compound annual revenue growth rate since 2017, and its chatbot service reports an average conversion ratio of 9.6%. The company raised $27.2M in equity and $11.6M in debt in the latest round, bringing total funding to $41.4M; valuation was not disclosed. The financing will fund new product development, diversified go-to-market channels and renewed overseas expansion; Zeals previously operated in Taiwan, Thailand and the Philippines and is in talks to re-enter those markets and the U.S.

Total raised

$38M

Funding rounds

2

Latest round

Debt Financing

Latest activity

May 2022