Participated · Series B · Oct 2017

Urgently operates a Smart Mobility Assistance Platform that combines location-based services, real-time data, AI and machine-to-machine communication to power digital roadside and connected mobility assistance solutions. The company serves automotive, insurance, telematics, fleet, logistics and new mobility partners and claims more than 50 operating partners and a Service Provider Network of 80,000+. Urgently’s platform focuses on delivering transparent, high‑satisfaction assistance experiences and enabling partners to offer connected roadside services. The company plans to use recent financing to accelerate connected assistance product development, strengthen service provider solutions and expand its U.S. consumer and aftermarket roadside assistance membership footprint. Leadership frames the capital as support for transforming the legacy roadside market and defining a new market for connected mobility assistance services globally. Urgent.ly operates a marketplace-style app that connects car owners to tow trucks and other roadside services, showing the service fee upfront and handling payments in-app. The company does not charge annual membership fees, instead matching users with nearby service providers much like Uber or Lyft. Urgent.ly is positioned to scale beyond individual consumers to large fleets, offering an attractive integration point for OEMs and fleet operators. As electric vehicles proliferate, the company sees growing demand for services such as mobile charging. BMW has engaged Urgent.ly as a vendor partner for its BMW Assist roadside and extended mobility services in the U.S., reflecting OEM interest in its platform. The product emphasis is on providing a modern, digital alternative to legacy roadside assistance models. Urgent.ly operates a SaaS-based digital roadside assistance platform that leverages location-based services, real-time data, AI and machine-to-machine communication. The platform serves automotive, insurance and transportation-related verticals. In addition to U.S. operations, Urgent.ly powers roadside assistance programs for companies in Europe and Australia. Led by CEO Chris Spanos, the company positions its Roadside as a Service™ product for enterprise customers. The company said it will use the new funding to expand the global reach of its platform. A board appointment tied to the investment (James Micali of American Tire Distributors) will increase strategic connectivity with distribution partners. Urgent.ly operates an on-demand roadside assistance platform that connects drivers to approved service providers via a mobile app, providing realtime tracking, upfront flat-rate pricing, and cashless payment. The service covers tows, tire changes, fuel delivery, jump starts and lock-outs and includes automatic accident-detection alerts and a FamilyView feature for caregiver visibility. Urgent.ly positions itself as a cost-effective alternative to subscription auto clubs and emphasizes faster, more transparent service. The company reports over 200,000 drivers have used its service and it distributes access through integrations with mapping and connected-car platforms such as AT&T Drive, MapQuest, Mojio and others. Management says the business will use new capital to rapidly scale and expand its nationwide operations and deepen strategic partnerships. Urgent.ly operates a platform that connects motorists to roadside assistance providers through its iOS app and mobile web (m.urgent.ly), enabling users to locate and connect with nearby, available help for breakdowns, lock-outs, flat tires and empty gas tanks. Led by co-founder and CEO Chris Spanos, the company has built a network of more than 160 roadside assistance vehicles in the greater Washington, DC area. The company raised $1.2M in a Pre-Series A round and has nearly $1.8M in total funding to date. Urgent.ly plans to use the funds to accelerate growth throughout the greater Washington, DC area and to prepare for expansion into other markets. The platform emphasizes verified providers and real-time availability for motorists. Its core product is a mobile-first dispatch and marketplace connecting drivers with nearby service providers.