The Venture Codex

Led · Equity · Mar 2019

FieldPulse provides a field service management (FSM) platform that combines customizable workflows, tailored onboarding, and dedicated support to help service-based businesses operate more efficiently. Its AI-powered suite, Field Intelligence, automates scheduling through flagship products Operator AI and Chat AI. The platform is used across service industries including HVAC, plumbing, and electrical. Founded in 2015 and headquartered in Dallas, Texas, FieldPulse emphasizes platform customization and customer success. The company plans to use new funding to support AI-powered product innovation and enhance platform customization. FieldPulse intends to expand its customer success team to scale adoption and support. FieldPulse builds software solutions for the field service industry, providing tools for scheduling, invoicing, customer relationship management and other operations. The platform is used by thousands of businesses worldwide and the company has seen significant growth and customer satisfaction in recent years. The $21 million Series B comes at a pivotal time and is intended to accelerate product and development work. FieldPulse plans to use the capital to expand the team and bolster marketing initiatives in a multi-billion dollar market. Company leadership frames the investment as validation of their market-leading product and a means to extend reach to new customers. FieldPulse provides a SaaS-based field service solution that allows contractors to manage their entire business through an integrated web and mobile application. The platform combines customer management (CRM), estimates and invoicing, digital signatures and payments, scheduling and dispatching, GPS tracking, timesheets, and more. Its feature set includes SimplySend, a free invoicing and estimate tool, and the ContractorCalculator app available on iOS and Android. Gabriel Pinchev is the company's CEO. The company raised $2.2M in funding and intends to use the proceeds to increase its competitive edge in the field service software space. The product is positioned as a digital hub to help contractors manage and grow their businesses.