The Venture Codex

Participated · Series C · May 2023

Patient21 operates a proprietary digital healthcare platform that manages the full patient cycle—online bookings, digital case histories, check-ins, billing and insurance—paired with more than 50 outpatient clinics across Germany. The company offers a patient-facing app, a doctor app and a clinic management system that steers patients to in-person care; more than 80% of clinics currently focus on dentistry. Patient21 handles over 300,000 patient visits annually and reports clinics become operationally profitable quickly, allowing expansion with relatively little equity capital per clinic. The startup says most of its new funding will go toward software development to enhance platform capabilities, with potential future moves into telehealth as it expands into broader human medicine. Longer-term plans include licensing the booking and patient-management software and exploring franchise or partnership models to run clinics. Founded in Berlin in 2019, Patient21 intends to expand beyond Germany and expects to launch in two new European markets within the next 12 months.