Participated · Series B · Apr 2019

Cityblock is a health-equity focused startup spun out of Alphabet subsidiary Sidewalk Labs in 2017 that provides coordinated primary care, behavioral health, and social services. It built a technology platform called Commons to enable collaboration between care providers, centralize medical records, pharmacy claims, community health sources, and care-team interactions, and to provide clinical decision support for individualized care plans. The company pairs the Commons platform with Community Health Partners (CHPs) hired from local communities who act as the point person for patients, and with neighborhood hubs where patients can meet care teams and attend classes. Cityblock positions its mission on combating racially driven health disparities by rebuilding trust and eliminating disparities for underserved communities. The company raised $53.5 million in a Series B+ and plans to use the funds to build out services and technology, further develop Commons and virtual-first service modalities, and begin serving new communities. Cityblock is a startup spun out of Alphabet subsidiary Sidewalk Labs that aims to reduce socio-economic health disparities through technology. Its core product, Commons, is a web-based platform designed to link patient care teams and place Community Health Partners (CHPs) at the center of care. CHPs are hired from the community and trained in empathy and relationship-building to act as the primary point person for patients and to surface cultural context within care teams. The company launched in October 2017 and previously closed a $23.2M Series A in January 2018. Cityblock plans to use the new $65M Series B to expand the team, grow into existing and new markets, invest in technical product capabilities, and add new services. Founder and CEO Iyah Romm has framed the approach as bridging technology with trusting, person-to-person relationships to deliver care in neighborhoods where the healthcare system has fallen short.

Participated · Series B · Apr 2019

Cityblock Health operates an outcomes-based provider platform that serves government-sponsored healthcare populations across Medicaid, Medicare Advantage, and dual-eligible programs. After its acquisition of Homeward Health and the paired Series E financing, the combined company serves nearly 200,000 members and reports $2.2 billion in annualized revenue. Cityblock deploys a proprietary operating platform called CORE (Care Orchestration and Resourcing Engine) that leverages longitudinal member data to predict and address individual care gaps. The company has implemented conversational AI agents and workflow automation that have autonomously resolved 42,148 routine member calls and returned 44,599 hours of clinician and care-manager capacity. Homeward contributes a rural-first Medicare Advantage delivery model, nearly 50,000 rural members, and regional plan partnerships such as Blue Cross Blue Shield of Michigan. Since 2021, Cityblock has grown enterprise revenue by 323%, improved operating expenses as a percentage of revenue by 64%, expanded its health-plan customer base from 5 to 18, and increased EBITDA margins by 81%.