Led · Equity · Jun 2022

Echobot merged with Leadfeeder to create an AI-powered sales intelligence and go-to-market platform that combines company, contact and market-relevant data with web visitor identification and intent scoring. Echobot’s data platform leverages AI and machine learning and is made and hosted in Germany; Echobot was founded in 2011. Leadfeeder contributes real-time buyer intent identification, CRM and marketing integrations, and reports over 60,000 users globally. The combined product aims to refine target audiences, generate B2B prospects, and enable personalized outreach and automated engagement. The group is led by Echobot CEO Bastian Karweg and Leadfeeder CEO Pekka Koskinen and will be headquartered in Germany. The combined organization comprises about 250 professionals across six offices in Europe and the US and supports over 8,500 customer accounts; Echobot counts over 1,500 customers.

Led · Series F · Oct 2021

Domino Data Lab is a San Francisco–based provider of an enterprise AI platform that helps organizations build and operate AI at scale. Its platform offers an integrated experience covering model development, MLOps, collaboration, and governance. The company says it empowers AI-driven enterprises to deploy and manage models across the lifecycle. Domino plans to use the recent investment to expand operations and broaden its business reach. The company is led by CEO Nick Elprin. No revenue or user metrics were disclosed in the article. Domino Data Lab provides an open data science and enterprise MLOps platform that helps companies operationalize and deploy machine learning models. The company integrates with Snowflake via Snowpark to deliver an end-to-end enterprise data science lifecycle on a common data and deployment platform. Customers named in the article include Allstate, Instacart, Dell, and Monsanto. Domino was founded in 2013 and is based in San Francisco. The company is backed by investors including Sequoia Capital, Coatue, Bloomberg Beta, and Zetta Venture Partners. The article reports an additional Series F investment from Snowflake, indicating ongoing financing activity. Domino Data Lab provides an Enterprise MLOps platform that accelerates the development and deployment of data science work while increasing collaboration and governance. Founded in 2013 and led by CEO Nick Elprin, the company has offered certified Enterprise MLOps software for NVIDIA DGX systems since 2020 as a charter member of the NVIDIA DGX-Ready Software program. Domino is working with NVIDIA to develop product functionality to expand accelerated computing capabilities in its platform and is validating the Domino platform for NVIDIA AI Enterprise so it can run on mainstream, NVIDIA-Certified Systems from OEM hardware providers. The company intends to use the new funding to continue to expand operations and its business reach. Domino and NVIDIA will further integrate products and expand joint sales efforts to support customers’ efforts to build model-driven businesses. The company has raised $100M in its Series F, bringing total funding to $228M. Domino Data Lab provides an enterprise data science management platform trusted by 20% of the Fortune 100. The company debuted Domino Model Monitor (DMM), a product that automates alerts for model drift across models regardless of where they were developed or deployed. Domino says DMM reduces the risk of financial loss and degraded customer experience from undetected model drift, a problem exacerbated since COVID-19. The company also released on-demand Spark clusters, data science project management features, and expanded Kubernetes and multi-tenant support (including AKS) to help teams run distributed analysis and manage research at scale. Customers named in the release include Dell Technologies, Allstate, VMware, Bristol-Myers Squibb, Topdanmark, Lockheed Martin, and Bayer. Domino says existing customers can upgrade immediately and new users can try the platform online. The company announced a new funding round alongside these product innovations, which it says will help accelerate development of more products. Domino Data Lab provides an open data science platform that lets companies run their business on models. Founded in 2013 by CEO Nick Elprin and based in San Francisco, CA, the company serves model-driven enterprises such as Allstate, Instacart, Dell, and Monsanto. Customers use the platform to accelerate research, increase collaboration, and deliver high-impact models. Domino has recently earned new business at EasyJet, Lloyds Banking Group, SunCorp Group, and BNP Paribas Cardif among other global enterprises. The company secured a $40M funding round that brought total capital raised to $81.2M. It intends to use the funds to deliver new data science platform products, hire talent, expand globally, and deepen strategic partnerships with companies like SAS and AWS.

Led · Series D · Sep 2021

Totango provides a no-code customer success platform that lets SaaS companies design, optimize and run the entire customer journey while proactively detecting and resolving churn risks. The company reports customer ROI including over 23 points in churn reduction and 136% year-over-year expansion growth in revenue. Last year Totango launched a free version that onboarded thousands of companies, with those customers seeing over 3x growth in annual recurring revenue. Platform signups grew month over month across the last six quarters, which leadership cites as strong market demand. Totango says the new funding will be invested largely into product, design and engineering to keep up with rapid adoption. The company’s mission is to democratize customer success and simplify the process so customers receive value regardless of product complexity. Totango provides an enterprise customer success platform that connects all customer information so companies can proactively and intelligently engage to drive adoption, retention, expansion and referrals. The company emphasizes an Enterprise-to-Customer (E2C) strategy to broaden participation across organizations in making customers successful. In February 2018 Totango closed a $9 million funding round to continue scaling and pursue enterprise expansion. Participants in the round included existing investors BGV, Canvas, Pitango and Interwest, plus new investor Grayhawk Capital. Totango added enterprise clients in 2017 such as Dimension Data, Citrix and Computer Associates and has expanded its management team with hires including Jamie Bertasi (COO), Bill Hobbs (SVP of Sales) and Jill Rubin (CMO). The company said it will continue innovating and planned product enhancements to be announced at its Customer Success Summit in San Francisco on March 5–6, 2018. Totango is an enterprise-grade customer success platform based in San Mateo, CA, led by CEO Guy Nirpaz. The platform helps recurring-revenue businesses actively monitor customer health changes and drive engagement. The company serves enterprise customers including Act-On, Autodesk, Pandora, Clarabridge and Zoom. Totango raised $8M in a Series C financing led by Benhamou Global Ventures. The round included participation from returning investors Pitango Venture Capital, Canvas Ventures and Interwest Partners, and Eric Benhamou will join Totango’s board as chairman. The company intends to use the funds to scale sales and marketing operations while continuing to build on its suite of solutions. Totango provides a sensor-like analytics product that tracks individual customer actions inside SaaS products and flags usage issues and friction. Its core focus is preserving ongoing customer value for subscription businesses by surfacing churn risks and user confusion. The platform turns product usage data into actionable business intelligence to help SaaS companies reduce churn and improve retention. Totango is dual Israeli and U.S.-based and established a Silicon Valley office after expanding to the U.S. in 2012; CEO Guy Nirpaz spoke about Israel’s strengths in data-focused startups. Financially, the company announced a $15.5M Series B and had previously raised a $3.8M Series A in 2011. Near term the company plans to use the new capital to grow its product focus on preserving SaaS customer value and to execute on growth objectives. Totango offers a realtime customer-engagement platform that lets SaaS companies track prospects, new customers, and existing customers to inform sales interactions. It launched a public beta that is currently free and integrates with native Salesforce.com apps so sales teams can continue working within their CRM. Key features include segmentation by module usage, personalized daily digests on onboarding progress, activity pages, alerts, and realtime tracking during and after trials. The company plans to scale the platform to address the entire customer lifecycle and add pricing tiers in the future. Totango will use its new funding to ramp up hiring and marketing. Guy Nirpaz is CEO and Co-Founder.

Led · Series F · Sep 2021

IVX Health is a national provider of outpatient infusion and injection therapy for patients with complex chronic conditions such as rheumatoid arthritis, Crohn's disease, and multiple sclerosis. Its experience-first model emphasizes patient amenities including guaranteed private suites, flat-screen TVs with streaming, high-speed Wi‑Fi, leather recliners with seating for guests, and flexible evening and weekend scheduling. Operating over 50 infusion centers across 16 markets, IVX says it achieved record milestones for opening new centers, caring for new patients, and entering new states in the past year. The company reports an industry-leading 97 Net Promoter Score and was named to Modern Healthcare’s Best Places to Work list for a third consecutive year. IVX positions itself as a cost-effective, convenient alternative to hospital-based infusion care and aims to become the nation’s preferred destination of pharmaceutical care. It plans to use new capital to accelerate entry into additional markets and to collaborate with other providers in the healthcare ecosystem. IVX Health (doing business as Infusion Express) is a patient-focused operator of ambulatory infusion centers that provides infusion and injection therapy for patients with complex chronic conditions. Led by CEO Doug Ghertner and based in Nashville, the company treats conditions such as rheumatoid arthritis, Crohn’s disease and multiple sclerosis. Its centers are located in the communities where patients live and offer flexible scheduling including evenings and weekends, private suites with high-speed Wi‑Fi, flat-screen TVs and comfortable recliners with room for guests. The company operates under the Infusion Express brand in Kansas City, Philadelphia, Chicago and San Francisco, and plans near-term openings in Nashville, Harrisburg and Columbus. IVX Health said it will further expand into additional markets in 2020. In May 2019 it completed a $22.5M funding round to accelerate expansion of its physical footprint and enter new markets across the country.

Led · Equity · Jul 2021

Auvik is a cloud-based network management software company founded in 2011 and based in Waterloo, Ontario. Its software provides the visibility and automation IT professionals need to simplify complex network management and let teams focus on higher-value work. Auvik’s platform helps IT teams manage more than four million devices on over 50,000 networks. The company says it boosts IT team efficiency and capacity while protecting businesses from network risk. Auvik has been recognized in the FT Americas’ Fastest Growing Companies and is a winner of the Deloitte Technology Fast 50 and Deloitte Technology Fast 500 awards. The company plans continued product development, segment expansion, and geographic growth as part of its strategic initiatives. Auvik Networks is a Waterloo, ON, Canada-based company that provides cloud-based software giving managed service providers (MSPs) insight into client network infrastructure and automates tasks. The platform addresses network infrastructure such as switches, routers and firewalls and automates routine network-management work. Led by CEO Marc Morin, the company has more than doubled its partner base and employee headcount in the past year. Auvik raised CAD$20m in a Series C financing to support its growth. The company intends to use the funds to accelerate its growth efforts. The capital raise is positioned to fuel continued expansion of its MSP partner footprint and team. Auvik Networks provides cloud-based remote monitoring and management (RMM) software focused on network infrastructure for managed service providers. Its platform delivers visibility, documentation and monitoring for switches, routers, firewalls and Wi-Fi controllers and automates time-consuming network tasks. Led by CEO Marc Morin, the company targets MSPs that need centralized network management and documentation. Auvik plans to use the funds to accelerate product development, expand partner success initiatives and enter new markets. The company is expanding its team across sales, marketing and engineering and currently has open positions. Auvik is headquartered in Waterloo, Ontario. Auvik Networks is developing a cloud-based platform that lets enterprises manage IP networks composed of hardware from multiple vendors. The product uses an API-style approach around the OpenFlow open standard to simplify configuration and control of routers, switches and user access. Auvik aims to support all major hardware and make network configuration usable by non-engineering IT staff at medium-sized companies. It plans three pricing tiers—See, Tell and Do—ranging from free to about $12 per device per month. The company had not released a commercial product at the time of the article; a launch was planned for the beginning of 2014. Financially, Auvik closed its first outside funding round for $6 million, with additional contributions from its founders who had been self-funding development.