
ValueStream Ventures
349 5th Ave, New York, 10016, United States
Overview
At ValueStream Ventures, we are a thesis-driven, early-stage fund based in NYC and focused on investing in B2B platforms built around high-value data. We gravitate towards investments in B2B software, data/analytics, and fintech. Our thesis is a combination of opportunity and stage. High-value data, and its infrastructure, creates defensible companies with lower costs of scaling. We typically invest in the “early growth” stage of a company – when there is some revenue and signs of product/market fit, but it is not yet a consensus bet. We like this stage because we excel at driving momentum through targeted BD support, crafting platform strategies powered by core data assets, and preparing a company for growth financing. Our hands-on GPs have a unique ability to identify, underwrite, and support businesses built around high-value data. Our team's experience – working together in this space since 2013 – brings differentiated insights into how data can be leveraged to create value. Entrepreneurs and investors who partner with us find that we hustle, we dig deep, and we make rounds happen.
- Total investments
- 26
- Lead investments
- 1
- Investments · 12mo
- 1
- Active investors
- 5
Sector focus
- Analytics
- B2B
- Finance
- FinTech
- SaaS
- Venture Capital
Investment portfolio
- Provect AI
Led · Equity · Jul 2026
Provect AI develops 3D-Anywhere, a software-only solution that reconstructs volumetric 3D images from standard fluoroscopic C-arms used in spine and orthopedic procedures. The product is vendor-agnostic, exports DICOM straight to PACS, and requires no new hardware in the operating room. The company’s commercial strategy is to upgrade hospitals' existing C-arms, converting the installed base into a distribution channel rather than pursuing capital equipment sales. Provect AI secured FDA 510(k) clearance for the product, a milestone the company and investors framed as turning the product into a priced, sellable asset. The team is described as an experienced MedTech group with proven exits.
- Smile ID (formerly Smile Identity)
Participated · Series B · Feb 2023
Smile Identity offers a suite of identity-verification products including face verification, liveness checks, document verification, digital KYC, onboarding, anti-fraud checks and identity-data deduplication. The company launched in 2018 and was founded by Mark Straub and William Bares. It has expanded product coverage from ~250 million identities to capabilities the company says can cover over a billion identities and 230 ID types across 100+ countries via its Document Verification product. Smile Identity processed over 30 million identity verifications in 2021 (about half of its ~50 million total checks since inception) and performs roughly 2–2.5 million monthly checks; it serves over 100 businesses across banking, fintech, education, agriculture and e-commerce. The firm says it doubled its client base since 2021 and tripled revenues over the same period. Growth plans include ramping hiring across East, Southern and West Africa, expanding into Francophone and Arab-speaking countries, opening offices (including London and Cape Town) and partnering with ID authorities and governments to support consent standards and data-protection compliance. Smile Identity builds ID verification and KYC compliance tools tailored to African identities using de-biased face recognition, liveness checks and anti-fraud measures. Founded in 2017 by Mark Straub and William Bares, the company matches selfies against identity documents and photos held by ID authorities. It covers more than 250 million identities, supports over 15 ID types, performs over one million identity checks per month and serves about 80 customers charged on a per-query basis. Customers span banking, fintech, ride-sharing, worker verification, public social welfare programs and telecommunications, including Paystack, Paga, Chipper Cash, Kuda, Umba, Stanbic IBTC, Binance, Luno and Paxful. Smile Identity plans to use new funding to improve its services, expand into more markets, add support for additional ID types, and hire more engineers and support staff across Africa. The company is also building compliance templates and product features to help clients meet evolving local data-protection and consent requirements.
- User Interviews
Participated · Series B · Dec 2022
User Interviews offers two core products: Recruit, which sources study participants across demographics and behaviors, and Research Hub, a CRM-like tool for building and managing user panels and study logistics. More than 2.4 million people have signed up on the platform, with roughly 50,000 participants active each month. The company reports using machine learning to detect survey fraud, flagging about 0.3% (~150) of monthly active participants as suspicious. Researchers can double-screen participants, require NDAs or consent, and typically compensate participants between $50 and $200 per study. User Interviews counts "thousands" of brand customers, including Adobe, CNN, Amazon, Intuit, the Mayo Clinic, Spotify, Pinterest and Citibank. The company did not disclose revenue figures; management says the new funding will fuel growth and further build its core products. User Interviews built Recruit, an a la carte participant procurement product, and Research Hub, a CRM and recruiting tool for research teams to manage panels and participant logistics. The company does not run surveys or A/B tests itself but connects clients with qualified participants and manages workflows. It recently added a subscription layer so customers can buy annual access in addition to usage pricing, enabling trials before full commitment. User Interviews reports 140% annual growth that accelerated during the pandemic and counts clients including Amazon, Microsoft, Colgate and Spotify. The team is roughly 50 people, fully remote, with nearly half the workforce female. The company plans to use new funding to hire more product staff and build integrations with user-testing software and clients' data management systems. User Interviews began after its founders pivoted from an unsuccessful amenities logistics product (Mobile Suites) to a user-research platform after discovering the difficulty of recruiting and managing participants. Its core product, Recruit, matches companies with non-users for feedback and is priced at $30 per matched person. It also offers Research Hub, a CRM-like product for tracking feedback, managing outreach frequency, and facilitating researcher workflows; Research Hub pricing starts at $150/month. The company has enterprise and growth customers including Eventbrite, Glassdoor, AT&T, DirecTV, Lola, LogMeIn, Thumbtack, Casper, ClassPass, Fandango, NNG, Pinterest, Pandora, Colgate, Uber and REI. CEO Basel Fakhoury said the company has a large pipeline of product ideas clients want and is focused on building new features quickly. Financially, the company sells Recruit per participant and Research Hub subscriptions and has just raised fresh seed capital to support growth.
- Frame AI
Participated · Equity · Nov 2022
Frame AI is a next-generation Customer Intelligence system that uses AI to estimate costs and predict revenue outcomes associated with complex customer interactions. The platform consolidates and enriches data across helpdesk, call center, CRM, and other channels to deliver insights for Support, Product, and Revenue leaders. Its Dynamic Cost Attribution product combines budget information with AI analysis of support communication and lifecycle events to identify drivers of operational costs and produce “always-on” lifetime value estimates. The company reports accelerating growth approaching 3x year-over-year driven by that new product offering. Frame AI plans to use the new funding to expand sales, deepen its capabilities in combining natural language and event data, and is hiring both locally and remotely to accelerate growth. Recent senior hires and the addition of an independent board member are intended to scale go-to-market teams and address the needs of multiple enterprise stakeholders. Frame AI builds AI/ML tools to help companies capture and understand customer voice across channels. The product plugs into help desk software, call center tooling, CRMs and other customer communication sources to ingest unstructured interactions. It uses natural language understanding to pull out emerging themes and aggregates insights to account and segment levels so customer experience leaders can prioritize actions. Frame AI integrates with customer data platforms such as Segment, Salesforce Customer 360 and Adobe Real-time CDP, converting unstructured customer voice into moments that can be contributed back to structured systems. CEO and co-founder George Davis describes the product as an early warning system and continuous monitoring tool for customer voice. The company says it plans to continue hiring and building and has raised over $10 million to date, including the new Series A.
- Vizion
Participated · Series A · Jul 2022
Vizion offers API-based visibility products and enriched datasets that deliver container milestones and port data to logistics service providers, cargo owners, and TMS vendors. Its core products include visibility APIs, data benchmarking, and accessible enriched datasets designed for easy integration into existing enterprise systems. The company says customers—leading freight forwarders, BCOs, and TMS providers—expect to manage over 150 million shipment tracking events using the Vizion platform in 2022. Vizion plans to expand its data sources and partner network, launch live monitoring with VIZION Analytics Stream, and introduce new data-lake products. The roadmap also includes deeper visibility at key interchanges such as port terminals and drayage hand-offs and continued investment in human capital and product maturation. Vizion is based in Palo Alto, CA.