Zoom Ventures
55 N Almaden Boulevard, 6th Floor, San Jose, CA, 95113, United States
Overview
Zoom is a software company that offers a communications platform that connects people through video, voice, chat, and content sharing. It has an easy, reliable cloud platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones, and room systems.
- Total investments
- 28
- Lead investments
- 3
- Investments · 12mo
- 1
- Active investors
- 8
Sector focus
- Collaboration
- Information Technology
- Messaging
- Video Conferencing
Investment portfolio
- Second Nature
Participated · Series B · Oct 2025
Second Nature has built a conversational AI platform that ingests a company’s recorded calls, scripts and collateral to create lifelike role-plays for sales and customer-service training. Reps practice with AI avatars that handle objections, diverse customer moods and multiple languages, then receive targeted feedback against customizable metrics. Customers typically launch their first scenarios within an hour and have seen sales rise more than 20 % after only 30 minutes of practice per trainee, while onboarding cycles have been cut by as much as three weeks. Specific results include GoHealth trimming onboarding time by 33 % and Zoom more than doubling monthly sales opportunities from 2.78 to over 6. The system supports 20+ languages and is used by brands such as Oracle, Adobe, Teleperformance, Check Point and Zoom. Founded in 2019 by Ariel Hitron and Alon Shalita, the company positions itself to evolve from training software to next-generation AI sales agents. The newly raised capital will fund product expansion and deeper technology development.
- prezent.ai
Participated · Series A · Mar 2025
Prezent.ai provides AI-enabled enterprise communication solutions tailored to Life Sciences customers. The company reported more than 150 Life Sciences customers, including 45 leading biopharma firms, and stated it has completed over 5 million deliverables across the sector. Prezent said it is in a scale-up phase and has grown ARR more than 200% year-over-year. The company launched Prezent Vivo, an offering that integrates purpose-built AI with expert services to deliver outcome-focused communications. Management frames Vivo as a strategic evolution to combine technology and domain expertise for regulated industries. The recent secondary investment by True Global Ventures is positioned to support the Vivo rollout and continued expansion.
- SafeBase
Participated · Series B · Apr 2024
SafeBase offers an AI-driven platform that automates security questionnaires by reading, interpreting, and automatically responding using models trained on security documentation. The product includes a rules-based engine for customer access and dashboards that surface insights and analytics on an organization’s security posture. Co-founders Al Yang and Adar Arnon met at Harvard Business School; the company was accepted into Y Combinator during the pandemic and is based in San Francisco. SafeBase serves roughly 700 customers, including Palantir, LinkedIn, Asana and Instacart, and has 55 employees. The company competes with vendors such as Conveyor, Kintent, and Quilt. SafeBase recently completed a Series B and plans to use a significant portion of the new capital to expand the team. SafeBase offers a portal that automates and centralizes the vendor security-audit process, allowing vendors to present their security posture to prospective buyers. Its workflow handles NDA signing with electronic signatures, document review and a dashboard that shows progress and outstanding items. The product is designed to shorten sales cycles by making security reviews proactive and transparent and to complement security-scoring services by supplying the underlying documentation. Launched in 2020, the company says it has over 100 customers and that ARR has grown 7x in the last six months; customers include LinkedIn, Snyk and Instacart. SafeBase nearly doubled headcount to 15 employees and invested early in a head of people to support diversity hiring. With the new capital the company plans to hire more and further develop the product.
- Warmly
Participated · Series A · Oct 2023
Warmly’s platform enables SMB-sized B2B companies to observe and track engagement, identify their warmest leads based on intent signals, and scale outreach with automated, personalized contact via email and LinkedIn. The product orchestrates 1st- and 3rd-party signals so sales teams can initiate conversations when prospects are considering purchases and strengthen pipelines. The company plans to use new funding to double its sales and marketing team, expand European headcount to 20 and reach a global headcount of 50. Upcoming product work includes new data quality functionalities and further integration of AI with the aim of building lead-generating AI agents. Warmly says the platform has delivered millions of dollars of new revenue for customers and reports high customer satisfaction and renewals. Management has set a goal to triple ARR in 2025 while maintaining current customer outcomes. Warmly pivoted from a Zoom meeting background tool to an autonomous sales platform that pushes data about website visitors in active buy mode to sales teams. The platform orchestrates metadata from Salesforce, HubSpot, Slack, Outreach and Salesloft and combines intent data from 6sense, Clearbit and Bombora to identify, track and connect with visitors. It requires one line of code on a website and can trigger bot messages, visual cues or Slack alerts to notify sellers about warm prospects. The company offers a free tier for individual salespeople, a $850/month (about $10,000/year) team tier, and an enterprise tier for advanced workflows. Warmly reports roughly 100 paying customers, including New Relic, Gainsight and Sendoso. The team says it is GDPR-, CCPA- and security-compliant and was partly shaped by founders who previously worked at Google. Warmly offers a free app, Warmly People Insights, in the Zoom App Marketplace that displays auto-generated Zoom backgrounds and mini bios next to users’ faces to provide conversational context during meetings. Features include customized backgrounds with short bios, pronouns, phonetic name pronunciations, Warm Profiles that let users connect via Twitter and LinkedIn before meetings, and a quick email function for notifying others when running late. The company pivoted from digital business cards to focus on auto-generated virtual backgrounds after founders found virtual meetings felt inorganic and distracted. Warmly’s stated mission is to “bring humanity back into conversation,” led by CEO Maximus Greenwald, an ex-Google employee and Forbes 30 Under 30 honoree; the product was built largely through Zoom and the company has been part of Zoom’s beta program since November 2020. The company cites a survey of 1,000 business professionals finding 74% of people research someone while speaking to them as part of its product rationale. Financially, Warmly has raised a total of $4.5 million to date, including a recent $2.4 million in additional funding.
- UpdateAI
Participated · Equity · Jun 2023
UpdateAI offers a ChatGPT-powered Customer Success platform that generates Smart Summaries™ of customer meeting notes and automates post-call workflows. The software uses proprietary conversational AI integrated with ChatGPT to identify and analyze critical signals for post-sales teams. It automates tasks such as sending follow-up emails and sharing notes with systems like Salesforce. Led by co-founder and CEO Josh Schachter, the product focuses on improving CS productivity today. The company says its long-term vision is to elevate the role of Customer Success teams by enabling cross-functional use of conversational data. UpdateAI intends to use the new funding to expand operations and broaden its business reach.