Capillary provides an end-to-end customer loyalty and engagement platform that delivers real-time omnichannel personalization and unified cross-channel strategies. Led by CEO Sameer Garde, the company offers a comprehensive view of consumers and powers loyalty programs for retailers and brands. It currently powers 100+ loyalty programs across 30+ countries and works with over 250 brands, including Tata, PUMA, Shell, Al‑Futtaim, Petron, Domino’s, Kanmo Group, and Marks & Spencer. Capillary has a presence across the United States, India, the Middle East, and Southeast Asia and recently strengthened its position through the acquisition of Texas-based Brierley. The company plans to use new funding for global expansion and to support its mergers-and-acquisitions strategy. Capillary raised $45M in funding to support these plans. Capillary Technologies offers the Intelligent Customer Engagement (ICE) platform to help retailers manage customer data, gain insights and personalize engagement across multiple channels. The platform is designed to drive increased sales and customer loyalty through targeted, omnichannel engagement. Capillary powers more than 150 major brands across 10,000 retail locations and brings instant shopper gratification to over 100 million consumers worldwide. The company emphasizes rapid deployment and easy management of customer data for retailers. Financially, Capillary completed a $14 million Series B round and had previously raised $17 million in Series A financing in 2012 from existing backers. The long-term product focus remains on expanding retailer adoption of its ICE platform.

Total raised

$59M

Funding rounds

2

Latest round

Series D

Latest activity

Jun 2023