Convin provides an AI-powered conversation intelligence solution that analyzes the performance of remote and inside sales, support, and collections teams by monitoring agent-customer interactions. Founded in 2020 and launched in 2021 by Ashish Santhalia, Bharat Patidar, Atul Shree, and Durgesh Choudary, the company serves over 80 companies including Reliance Nippon, Puravankara, Titan, Thyrocare, and Lazypay. Convin plans to use its new funding to expand its core team, broaden distribution channels, and enhance its AI capabilities. The company recently secured $6.5 million in a Series A round, signaling early-stage investor confidence as it scales product and go-to-market efforts. Its product focus remains on improving customer-facing team efficiency through AI-driven call and conversation analysis. Convin builds an end-to-end virtual assisted selling platform that enables multi-channel customer interactions, automates conversation analysis, and helps agents sell more effectively. The product focuses on improving agent productivity and enhancing end-customer experiences. The company serves customers across BFSI, EdTech, Healthcare, Real Estate & Travel, and Hospitality. Co-founded by IIT Delhi alumni Ashish Santhalia (CEO), Bharat Patidar (COO), Atul Shree (CTO), and Durgesh Choudary (CPO), the team is focused on product and go-to-market expansion. Convin intends to use the new funding to accelerate platform development and grow its product and GTM teams. The company is based in Bengaluru, India.

Total raised

$9M

Funding rounds

2

Latest round

Series A

Latest activity

Sep 2024