Konvo AI, co-founded by Spaniard Guillem Oliva and headquartered in Berlin with an office in Barcelona, develops proactive artificial-intelligence agents that integrate with e-commerce brands’ WhatsApp, email and web chat channels. The agents autonomously resolve customer queries, boost conversion rates and tackle support incidents; for example, Konvo’s system handles 87 % of all customer conversations for the men’s cosmetics brand Siwon. With its latest funding, the company plans to scale its technical team in Berlin to introduce more advanced agent capabilities and to launch a commercial hub in Barcelona to speed expansion across Spain and wider Europe. Konvo positions its product as a shift from reactive, cost-center customer service to a proactive revenue generator. The firm generates revenue by providing its AI-as-a-service platform to online retailers, though specific financial metrics or ARR figures were not disclosed. The newly raised capital strengthens Konvo’s balance sheet as it prepares for broader European rollout and product enhancement.

Total raised

$4M

Funding rounds

1

Latest round

Seed

Latest activity

Jan 2026