Outset is a San Francisco-based company that provides an AI-moderated research platform designed to give organizations rapid, in-depth insights into customer behavior. The software conducts and analyzes interviews, performs synthesis and fraud detection, and delivers live translation in more than 40 languages. By combining qualitative and quantitative feedback, the platform aims to move customer experience management (CXM) from static dashboards to a continuous loop of insight, action, and improvement. Outset’s technology allows teams to understand both the metric and its meaning, enhancing decision-making speed and accuracy. The company plans to use newly secured capital to expand operations and accelerate product development. Since inception, Outset has raised a total of $51 million, including the recent Series B round.

Total raised

$51M

Funding rounds

3

Latest round

Series B

Latest activity

Dec 2025