Relay operates an end-to-end parcel delivery platform that adapts Asia’s asset-free, mini-depot approach to European last-mile logistics. The company matches couriers to routes, combines deliveries and returns into single trips, and replaces large trucks with carbon-reducing e-bikes. Relay augments handover photos with computer vision, which it says boosts proof-of-delivery compliance by 82%, and feeds feedback into courier training. Its platform is used by customers including Vinted, TikTok, Temu and UK retailer THG Fulfil, and it now operates in most UK cities including London and Manchester. Relay claims significant environmental impact, noting one customer can save a billion miles a year. The company says it is entering an AI-driven scale-up phase to expand these capabilities and reach. Relay operates an end-to-end parcel delivery platform for e-commerce companies, using urban "pitstops" and local couriers to handle first, middle and last-mile deliveries. Its routing platform matches couriers to routes and combines deliveries and returns to enable next-day service while claiming lower overhead than suburban depots and sorting centers. Local couriers are entitled to sick and holiday pay and other benefits, per the company. Clients include JD Sports, THG (MyProtein, Glossybox) and other enterprise retailers. Relay is currently live in London and plans a U.K.-wide rollout in 2024. The company raised a $10M seed round to scale in the UK.

Total raised

$45M

Funding rounds

2

Latest round

Series A

Latest activity

Feb 2025