Respond.io provides a platform that helps mid- to large-sized B2C businesses manage and monetize customer conversations across multiple messaging channels, including WhatsApp, Instagram, TikTok, Messenger, Line, Telegram, WeChat, voice calls and web chat. The product incorporates AI agents to automatically handle high volumes of customer inquiries, qualify leads and close sales without human intervention. The company charges based on conversation volume rather than per-seat pricing and says its message volume creates a data flywheel that improves its AI. Respond.io reported $35 million in ARR, 169% year-over-year growth, a 30% profit margin and processes roughly 2 billion messages per quarter. Its core customer verticals include healthcare, automotive, retail, education and travel, and its typical customer size ranges from about 200 to 10,000 employees. Founded in 2017 and later relocated to Kuala Lumpur, Respond.io is pursuing geographic expansion and acquisition targets to accelerate growth.

Total raised

$70M

Funding rounds

2

Latest round

Series B

Latest activity

Jun 2026