Sendcloud is a cloud-based platform that aggregates e-commerce technology and carriers to let retailers search for, pick and automate shipping, checkout, tracking, returns and analytics. It integrates with over 50 platforms including Shopify, Magento, WooCommerce and Amazon, and supports more than 35 carriers such as DHL, UPS, FedEx and DPD. The company offers freemium tiers with paid plans at €40, €89 and €179 per month. Sendcloud serves 23,000 customers and reported pre-lockdown annual growth of 70–80%, which rose to about 120% during lockdown, with parcel volumes up 133%. The startup positions itself as an alternative to Amazon-level fulfillment by providing scalable, integrated shipping services and emphasizes capital efficiency. It plans to double down on its SaaS shipping-as-a-service product and use the new investment to scale, with new board additions from its lead investors to support growth. Sendcloud offers an all-in-one SaaS shipping platform that automates the entire e-commerce shipping flow from checkout to returns, including carrier selection and returns management. The company has evolved from a simple API into a platform used by more than 15,000 customers across the UK, France, Germany, Spain, Italy, Belgium, and Austria. Sendcloud says its solution turns logistics from a bottleneck into a competitive advantage for retailers of all sizes and industries. The business has grown rapidly: headcount rose from 120 to 260 in one year and the company plans to hire 200 more employees to support growth. Recent expansion efforts include entry into the UK and increased focus on integrating more local and global carriers. The new capital is intended to accelerate international expansion and further automation of the shipping platform. SendCloud is an Eindhoven-based scaleup offering an all-in-one shipping software that lets online retailers connect to carriers through a single interface. Its platform connects to Correos, Correos Express, GLS and 20 other global carriers and their various shipping methods without additional cost. The product streamlines shipping and returns, aiming to reduce costs, save time, and help smaller retailers meet higher consumer expectations. SendCloud positions its solution to level the playing field for SMEs against larger e-tailers, noting logistics can represent over 20% of e-commerce revenue on average. The company has launched in Spain to address recurring issues in the Spanish shipping market and to help Spanish online retailers compete internationally. SendCloud recently closed a multimillion-euro investment to support this expansion. SendCloud provides a shipping tool for e-commerce platforms to optimize shipping and returns processes. Its platform offers multiple shipping options at checkout, faster order processing, customer notifications and automatic processing of European returns. The company was founded in 2012 by CEO Rob van den Heuvel and is based in Eindhoven, The Netherlands. SendCloud currently has a team of 55 employees and more than 10,000 users. It is active in the Netherlands, Belgium, Germany, France and Austria and intends to use the new funding to further expand into Europe. SendCloud provides cloud-based shipping software that helps online stores ship goods at competitive rates. The platform integrates with carriers such as DHL, PostNL and UPS to optimize end-to-end shipping and offers plugins and tools to select cost-effective shipping options, print labels, and send parcels. The service is already in use in the Netherlands, Belgium and Germany, and the company has an office in Munich. Led by CEO Rob van den Heuvel, SendCloud intends to use newly raised funds to expand into other European nations later in the year. The company raised €2m in funding from investors including TIIN Capital and the Brabant Development Agency (BOM). SendCloud was previously backed by Startupbootcamp, Sanoma Ventures and investment angels.

Total raised

$200M

Funding rounds

6

Latest round

Series C

Latest activity

Sep 2021