Signifyd
99 Almaden Blvd, 4th Floor, San Jose, California, 95113, United States
Overview
Signifyd's core product is its Commerce Protection Platform, which leverages a Commerce Network and identity graph to maximize conversion, automate customer experience, and eliminate fraud and customer abuse. The platform offers guaranteed fraud protection against chargebacks and provides merchants with an average 5%–7% revenue lift; Signifyd reports conversion rate increases of up to 20% for clients and coverage of more than 98% of ecommerce shoppers in major markets. Enterprise customers include Samsung, Lenovo, multiple divisions across Walmart, Lacoste, Rite Aid, Quiksilver, Build with Ferguson and Mango. The company says it doubled revenue year over year and expects to hit a $200M revenue run rate in the next year. Signifyd has widened its global footprint—tripling its team in Europe and launching in LATAM—and lists headquarters in San Jose, CA with locations in Denver, New York, Mexico City, Belfast and London. Going forward, Signifyd plans to expand its Commerce Protection Platform and identity graph globally and to add product, customer success, risk intelligence, data science and engineering headcount to support growth in LATAM and EMEA. Signifyd provides guaranteed fraud protection for e-commerce, combining machine learning, proprietary behavior technology and advanced data science to identify fraudulent orders and offer a 100% financial guarantee on approved orders. The company protects more than 10,000 retailers and has partnerships with platforms such as Magento, Salesforce Commerce Cloud and BigCommerce, among others. Signifyd says its model reduces chargeback costs, increases revenue by approving legitimate orders, and cuts operational expenses via automation; Forrester found a 3.8x ROI in a major-retailer case study. The company recently opened its first European office in Barcelona to scale in Europe and plans to accelerate growth with global enterprise and omnichannel retailers. Financially, Signifyd closed a $100 million Series D to support this expansion and continued product adoption. Signifyd builds a machine-learning platform that uses pattern recognition to make real-time decisions and warn merchants about potentially fraudulent charges. The product includes a financial guarantee that protects merchants from liability for errors. About 5,000 businesses pay for Signifyd’s technology, and customers include Jet.com, Peet’s Coffee, and Lacoste. The company has roughly 130 employees and is based in San Jose, California. Signifyd says it will use new funding to double its engineering headcount and continue improving its platform. It also plans international expansion, particularly into Europe and Australia. Signifyd offers a full-service cloud platform called E-Commerce Assurance that automates fraud prevention for online retailers and backs decisions with a 100% financial guarantee against chargebacks. The product leverages machine learning, behavioral analytics and data from the programmable web to assess transaction risk. The platform is used to protect thousands of e-commerce merchants and is in use by multiple companies on the Fortune 1000 and Internet Retailer Top 500 lists. In 2015 the company reported a $5.6 billion run rate in transaction volume, 8x year-over-year revenue growth, and more than 3,000 customers including Lacoste, Peet's Coffee, Shane Co. and Jet.com. Signifyd has tripled its headcount and added executives from Axcient, Citrix and PayPal. The company said it will use new funding to accelerate growth, scale infrastructure, and expand its team of fraud experts. Signifyd offers a full-service cloud platform that automates transaction investigation using behavioral psychology and machine learning and places a financial guarantee behind approved payments. The product aims to reduce chargebacks, mistaken declines and operational costs while increasing revenue and customer satisfaction. The company says its platform is in use by multiple Fortune 1000 and Internet Retailer Top 500 companies as well as mid-market customers and e-commerce startups. Signifyd was founded by PayPal veterans Raj Ramanand and Mike (Michael) Liberty and is headquartered in San Jose, CA. The business reports growing revenue at 20% month-over-month. The newly announced financing will be used to accelerate growth and expand engineering, sales and marketing teams.
- Total raised
- $390M
- Funding rounds
- 6
- Latest round
- Series E
- Latest activity
- Apr 2021
Industries
- Cyber Security
- E-Commerce
- Enterprise Software
- Financial Services
- FinTech
- Fraud Detection
- SaaS
- Software
Recent funding
Series E
Apr 2021
$205M
Series D
Aug 2018
$100M
Series C
May 2017
$56M
Series B
Feb 2016
$20M
Series A
Jul 2015
$7M