Symphony offers secure messaging, voice, video and collaboration tools designed for bankers and financial institutions, with mobile and desktop apps and an ecosystem of bots and integrations. The company has expanded beyond its US home market into Europe and Asia and serves about 425,000 users across roughly 400 companies. Symphony has developed workflow and automation products such as Symphony Market Solutions and is seeing significant bot usage (around 1,000 bots on the platform). The startup plans to use the new funding to grow platform functionality both organically and via acquisitions, citing market intelligence and IT-integration targets. It is also exploring integrations with consumer messaging apps like WhatsApp and WeChat and running trials with government groups, while gaining traction in adjacent verticals such as accounting and legal. Symphony’s customer-investor base uses the platform for secure, auditable communication and to integrate data across networks. Symphony provides a secure team collaboration platform including encrypted real-time collaboration (Symphony Meetings) with audio, video, application and screen-sharing plus a developer platform for apps and bots. The company reports adoption by over 300 firms and 320,000 users and says demand is strong in information-sensitive markets. Symphony intends to accelerate its product roadmap and expand its core offering for financial institutions while broadening into insurance, legal, healthcare services and government. The company will use the new capital to speed growth, expand workflow capabilities, and support digital transformation initiatives for enterprise customers. Symphony highlights recent global expansion and new offices to service users and tap technology talent. Symphony provides a secure, enterprise messaging platform built to meet the encryption and reporting requirements of financial services firms, enabling internal and external communications on a single framework. The product includes messaging, voice and video chat, and a marketplace of third‑party data and content integrations such as Dow Jones, Selerity, Chart IQ, and S&P market intelligence. Symphony has a freemium model (free users are in the thousands) and a paid tier that starts at $15/user/month; the company reports 200,000 paying customers and 160 financial‑services company customers. The company has primarily targeted banks and investment firms through strategic partnerships with investor‑clients. Symphony plans to use new funding to expand into adjacent regulated verticals such as legal, accounting and healthcare. The company has raised a total of $229 million to date and is now valued at over $1 billion. Symphony offers a trusted, secure and compliant workflow communications platform that helps individuals, teams and organizations communicate and collaborate while meeting complex data security and regulatory compliance needs. Its single workflow application is designed to improve productivity for business users across industries. Following a public launch in September, Symphony reported a rapidly growing customer roster, increased user adoption, strategic partner momentum and key executive appointments. The company has raised more than $100 million in new capital and previously raised a total of $66 million from a consortium of 15 leading financial institutions. Symphony will use the new capital to accelerate global customer adoption, address high demand leading up to its launch, and speed the expansion of its global operations. Founded in October 2014 and headquartered in Palo Alto, Symphony maintains offices in New York, Hong Kong, Singapore and London. Symphony Communication Services is an open-source, secure communication and workflow platform built to serve financial services professionals. The company was formed through a $66 million investment from a consortium of leading financial institutions and aims to provide a compliant, end-to-end encrypted platform for communities of financial services professionals to communicate and collaborate. Symphony embraces an open architecture that supports integration with third-party applications and interoperability with other networks; the core source code has been contributed to an open-source foundation and key components will be released under an open-source license in 2015. As part of its formation, Symphony acquired Perzo and appointed Perzo founder David Gurle as CEO, planning to combine Perzo's secure communication technology with Goldman Sachs' proprietary enterprise collaboration platform. The platform is intended to be cloud-based, scalable, and designed to meet enterprise and regulatory compliance requirements for the financial services industry. Symphony expects many of its investor firms to be early adopters of the platform.

Total raised

$461M

Funding rounds

5

Latest round

Equity

Latest activity

Jun 2019