UpdateAI offers a ChatGPT-powered Customer Success platform that generates Smart Summaries™ of customer meeting notes and automates post-call workflows. The software uses proprietary conversational AI integrated with ChatGPT to identify and analyze critical signals for post-sales teams. It automates tasks such as sending follow-up emails and sharing notes with systems like Salesforce. Led by co-founder and CEO Josh Schachter, the product focuses on improving CS productivity today. The company says its long-term vision is to elevate the role of Customer Success teams by enabling cross-functional use of conversational data. UpdateAI intends to use the new funding to expand operations and broaden its business reach.

Total raised

$2M

Funding rounds

1

Latest round

Equity

Latest activity

Jun 2023