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CS Angel

300 Tradecenter, Ste 7000, Woburn, MA, 01801, United States

Overview

CS Angel offers CS professionals the chance to make investments in cutting-edge technologies that deliver solutions to raise net revenue retention.

Total investments
2
Lead investments
0
Investments · 12mo
0
Active investors
1

Sector focus

  • Venture Capital
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Investment portfolio

  • Bagel AI

    Participated · Seed · Apr 2025

    Bagel AI provides a product intelligence platform that helps companies unify fragmented customer data—feedback, usage patterns, and internal reports—into clear, actionable insights. Its AI-driven models help product and GTM teams identify gaps, pain points, and emerging trends across the product lifecycle. The platform integrates with tools including Jira, Gong, Salesforce, and Zendesk. Founded in 2022 by Ohad Biron, Itai Danino, and Yuval Nachman, the company is based in Herzliya, Israel. Bagel AI will use the $5.5M seed proceeds to enhance platform capabilities, strengthen team alignment tools, and accelerate customer-centric product development through AI. The product is positioned to centralize fragmented signals to improve product decision-making across teams.

  • UpdateAI

    Participated · Equity · Jun 2023

    UpdateAI offers a ChatGPT-powered Customer Success platform that generates Smart Summaries™ of customer meeting notes and automates post-call workflows. The software uses proprietary conversational AI integrated with ChatGPT to identify and analyze critical signals for post-sales teams. It automates tasks such as sending follow-up emails and sharing notes with systems like Salesforce. Led by co-founder and CEO Josh Schachter, the product focuses on improving CS productivity today. The company says its long-term vision is to elevate the role of Customer Success teams by enabling cross-functional use of conversational data. UpdateAI intends to use the new funding to expand operations and broaden its business reach.

Team