
CX Partners
Aloft Hotel Aerocity First Floor, New Delhi, NCT, 110037, India
Overview
CX Partners operates as a private equity group specializing in making growth equity investments. Our strategy is to partner owners and managers of exceptional, innovative businesses and help them build further upon these strengths.
- Total investments
- 5
- Lead investments
- 2
- Investments · 12mo
- 0
- Active investors
- 2
Investment portfolio
- JJG Machining Group
Led · Equity · Apr 2024
Founded in 2008, JJG Aero produces precision-machined components for aircraft systems and engines, offering capabilities that range from simple 2-axis to complex 5-axis machining. The company differentiates itself with more than 30 in-house NADCAP-approved special processes such as electroplating, anodizing, paint, and NDT, and it also performs mechanical assemblies and testing. Its customer base includes leading American and European OEMs and Tier-1 suppliers like Collins Aerospace, Safran, GE Aerospace, Pratt & Whitney, Woodward, Liebherr, and Boeing. JJG Aero has grown at a 35% CAGR over the past three years and is building a new 200,000 sq ft Unit 3 on a 10-acre campus in North Bangalore to increase capacity and enable deeper vertical integration. Management plans to leverage this expansion to move into adjacent markets when timely and to reach an annual revenue target of ₹1,000 Crore by FY 2032-33. The company also operates a subsidiary that serves automotive component and industrial clients. Prior to the Series B round, JJG Aero had raised $12 million in a Series A led by CX Partners in April 2024, bringing total funding to $42 million.
- Indifi Technologies
Participated · Series E · Jun 2023
Founded in 2015 by Alok Mittal and Siddharth Mahanot, Indifi operates a technology-led lending platform that facilitates unsecured business loans to SMEs via partnerships with lending institutions. The company says it has facilitated more than 1.5 lakh loans across 400-plus cities through partnerships with over 80 lending institutions. Indifi reported operating revenue of Rs 360 crore in FY25, up 22.4% from Rs 294.24 crore a year earlier, while its net loss widened 64% to Rs 45.04 crore in the same period. The fresh Rs 79 crore injection from existing backers is intended to expand operations, strengthen infrastructure, meet working capital needs, repay debt, and cover other corporate requirements. Previously, Indifi secured $35 million in 2023 in a round led by ICICI Venture.
- Exotel
Participated · Series C · Sep 2021
Exotel offers a full-stack customer engagement platform that includes contact center capabilities, APIs, voice and chatbots, and touchpoints such as web chat, co-browsing and video. Its platform is used by large Indian enterprises including Ola, Swiggy and HDFC Bank, and the company says it has over 4,000 customers. Exotel has expanded beyond India into Southeast Asia and the Middle East and has grown in part through acquisitions of Ameyo and conversational AI startup Cogno AI. The company emphasizes serving emerging markets and differentiates itself by offering a wide range of services versus global competitors like Microsoft, Amazon, Twilio, Salesforce and Zoom. Exotel employs more than 1,000 people, reports an annualized recurring revenue of $50 million, and aims to grow ARR to $200 million. It also plans to hire about 200 people by the end of the year. Exotel provides cloud telephony services, offering voice and SMS contact-center capabilities to help clients manage customer engagement over the cloud. The company was co-founded in 2011 and is based in Bengaluru. Its services are used by more than 6,000 companies across India, the USA, SE Asia, the Middle East, Australia, and Africa, with customers including Ola, Flipkart, GoJek, and HDFC Bank. Exotel reported 70% year-over-year growth and an ARR of $45 million, and it has stated a goal of reaching $200 million ARR over the next five years. The company announced a merger with contact-center software provider Ameyo to build a full-stack customer engagement platform and add conversational AI capabilities. Exotel said it will use the new funding to boost product offerings and plans to increase headcount by 200 over the next 12 months. Exotel provides a cloud communication / cloud telephony platform offering omnichannel customer communication tools and AI-powered co-pilots for agents and self-serve customers. The product is positioned to enable hyper-personalized interactions, automate repetitive tasks, and improve customer experience and operating costs. The company reports powering 4,000+ organisations and handling roughly 10 million conversations daily, with notable customers including Flipkart, Ola, Swiggy and Zerodha. Exotel says it is the largest and fastest-growing cloud telephony platform in Asia and is seeing adoption across BFSI, Auto and FMCG verticals. The company is profitable and at a USD 25 million top-line run rate. With the new funding it plans accelerated growth and to hire 200+ people in product, engineering and customer-facing roles.
- Betterplace
Led · Series C · Sep 2021
Betterplace (Place Analytics S.L.) provides location-intelligence technology that transforms retailers' and realtors' data into actionable insights by crossing business information with public and private data to predict trends and generate reports. The platform surfaces indicators such as target audience, foreign information, and pedestrian traffic to help users value properties, gain clients, and analyze markets quickly. The company was founded in April 2015 and is headquartered in Oviedo, Asturias, Spain. In September 2021 Betterplace raised a $24.0M Series C to support its expansion and product development. Management says the new funds will be used to continue investing in technologies and products and to aggressively explore inorganic development opportunities. The product positioning spans location intelligence and blue-collar workforce management capabilities described in the coverage. Betterplace is a Bengaluru-based technology platform focused on blue-collar workforce management. The platform provides tools to manage and deploy blue-collar workers. The company has raised $10 million in a Series B funding round led by Jungle Ventures. Betterplace plans to use the capital to expand its operations across India and into Southeast Asia. The report did not disclose operating metrics such as revenue or user numbers. No additional financial details were provided in the article.
- Ujjivan Financial Services
Participated · Equity · Mar 2015
Ujjivan Financial Services was founded in 2005 to provide responsible access to formal credit for base-of-the-pyramid communities. It offers group-lending microfinance products historically targeted at women and has expanded into individual micro-entrepreneur loans for equipment, livestock and other needs. Ujjivan has helped more than two million unbanked and under-banked customers and operates 423 branches across 24 states, with major presence in Karnataka, West Bengal, Maharashtra, Tamil Nadu and Uttar Pradesh. The firm runs social development and financial-literacy programs (225 social programs reaching over 346,700 beneficiaries in 2014; 242,421 enrolled in financial literacy, with 82% graduation and 77,382 new bank accounts). Ujjivan was one of the first MFIs in India to receive SMART certification for client protection, and its founder Samit Ghosh is president of the Microfinance Institution Network (MFIN). As part of an equity financing round of INR 6,000m that includes secondary transactions, the company is raising capital to expand its geographic footprint and increase lending. Ujjivan Financial Services is a Bangalore-based microfinance institution focused on providing financial services to the urban and semi-urban poor. The company completed a fourth round of equity infusion, raising Rs 94 crore in an oversubscribed placement. The new capital will increase its paid-up capital and reserves to over Rs 108 crore, making Ujjivan the fourth highest capitalised microfinance institution in India. Proceeds are earmarked for major expansion plans over the next year and to meet enhanced capital adequacy norms set by the Reserve Bank of India. The transaction also included a mechanism to provide liquidity to individual investors, supporting the company’s effort to balance social mission with market-driven private equity. Grameen Capital India served as the exclusive equity advisor on the deal.
Team
Ajay Relan
Founder & Chairman
Amit Bhatiani
Partner
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