• Punchh

  Participated · Equity · Aug 2013

  Punchh is a marketing platform designed to drive same-store sales for the physical retail experience and is led by CEO Shyam Rao. The platform integrates with existing point-of-sale and eCommerce systems to collect in-store and online customer data in real time, generating a 360-degree view of customers across the lifecycle. Punchh applies proprietary AI to that customer data to create and deliver personalized journeys and tailored offers that drive customer lifetime value. Nearly 200 global enterprise brands use Punchh’s solutions in more than 93,000 retail locations worldwide, including Yum! Brands, Denny’s and Casey’s. The company plans to use the new funding to further augment its AI capabilities and expand into new verticals such as convenience stores and other physical retail segments. Punchh is headquartered in San Mateo, California, with a second US office in Austin and additional offices in Canada, India, the United Kingdom, and Singapore. Punchh provides a cloud marketing platform that digitizes loyalty programs and powers targeted campaigns across email, SMS, social, Apple Pay and eClub. Its product set includes tools like Punchh Acquire and algorithms that combine purchase history, event calendars, weather and local demographics to execute "micro-moment marketing." The company says its technology increases customer spending at clients’ restaurants by 10%–20%. Punchh serves more than 115 restaurant chains with roughly 34,000 locations and has 145 employees. Founded in 2010 and based in San Mateo with offices in Austin and Delhi, Punchh competes with other digital loyalty platforms such as Stamp Me, LoyalZoo and Stocard. The company plans to expand beyond restaurants into convenience stores, gas stations and health and beauty brands and to increase use of AI and machine learning in its software. Punchh provides branded mobile apps for restaurants that support games, gift cards, loyalty programs, online ordering, payments, referrals, surveys and marketing campaigns. Its platform incentivizes word-of-mouth through measurable referrals, social interaction campaigns and restaurant reviews. Punchh integrates with online ordering, payments, reservations and wait-list management solutions to support restaurant operations. The company’s technology has been used by customers including Earl of Sandwich, Hungry Howie’s, Mama Fu’s, Max’s Restaurant, Rita’s Italian Ice, Vino Volo and Voodoo BBQ and Grill. Led by founder and CEO Jitendra Gupta, Punchh is based in Sunnyvale, California. The company raised $3m in venture capital funding and intends to use the proceeds to further expand its market position.

No current team members are available.