• Glassbeam

  Led · Equity · Aug 2014

  Glassbeam is a pioneer in machine data analytics for connected medical equipment, operating a patented cloud-based platform that transforms and analyzes multi-structured machine data. Its flagship product, Glassbeam Clinsights™, uses AI and machine learning to deliver proactive alerts, predictive notifications and prescriptive recommendations for clinical engineering and smart maintenance. The platform automates collection and analysis of high volumes of complex data from heterogeneous endpoints to improve equipment uptime and utilization. Glassbeam plans to refine and expand its analytical capabilities and to scale global commercial infrastructure including sales, marketing, product, and customer success to meet market demand. The company reports doubling its annual recurring revenue since 2018 and serves 75+ customers across 200+ U.S. facilities, including Canon Medical Systems, MultiCare Health System, UCSF Health, Scripps Medical, and Harris Health. Glassbeam is positioning its technology to support a broader Smart Hospital ecosystem through partnerships and strategic investments. Glassbeam offers an end-to-end cloud platform and application suite built to ingest, parse, organize and analyze high-volume, high-velocity machine log data using a scalable parsing/ETL engine and NoSQL architecture. The platform provides multi-tenancy, security/compliance controls, a Log Vault, search and analysis tools, ad-hoc analytics workbench, rules & alerts, and APIs for integration. Glassbeam targets manufacturers of connected IT and non-IT machines and is expanding into markets such as medical devices to deliver support analytics, product-usage intelligence and new service revenue. The company was incubated inside Orchesys and launched to market in 2009 and is based in Santa Clara, CA. As of the article, Glassbeam has about 35 employees, five major customers (including IBM, HDS, Aruba Networks, Meru Networks and Dimension Data), tracks roughly 20,000 connected machines and ingests about 7.5 billion sensor readings per day, with a data warehouse growing into terabytes. Its stated value props include reducing mean time to resolution for support, surfacing truthful product-usage insights, and enabling proactive account intelligence for sales and service teams. Glassbeam is a machine data analytics company that helps customers extract strategic intelligence from complex, multi-structured machine data. The company provides customer support, product development and sales professionals to assist enterprises in operational data analysis. Glassbeam raised an additional $3M in equity funding led by VKRM Group. Management says the funds will be used for product innovation, expansion of its customer and partner ecosystem, and building its Data Science team. The company is expanding its offices in the U.S. and India to new locations by the end of the year. Customers and partners include Fortune 500 companies and enterprises across storage, wireless, networking and medical devices.

• Punchh

  Participated · Equity · Aug 2013

  Punchh is a marketing platform designed to drive same-store sales for the physical retail experience and is led by CEO Shyam Rao. The platform integrates with existing point-of-sale and eCommerce systems to collect in-store and online customer data in real time, generating a 360-degree view of customers across the lifecycle. Punchh applies proprietary AI to that customer data to create and deliver personalized journeys and tailored offers that drive customer lifetime value. Nearly 200 global enterprise brands use Punchh’s solutions in more than 93,000 retail locations worldwide, including Yum! Brands, Denny’s and Casey’s. The company plans to use the new funding to further augment its AI capabilities and expand into new verticals such as convenience stores and other physical retail segments. Punchh is headquartered in San Mateo, California, with a second US office in Austin and additional offices in Canada, India, the United Kingdom, and Singapore. Punchh provides a cloud marketing platform that digitizes loyalty programs and powers targeted campaigns across email, SMS, social, Apple Pay and eClub. Its product set includes tools like Punchh Acquire and algorithms that combine purchase history, event calendars, weather and local demographics to execute "micro-moment marketing." The company says its technology increases customer spending at clients’ restaurants by 10%–20%. Punchh serves more than 115 restaurant chains with roughly 34,000 locations and has 145 employees. Founded in 2010 and based in San Mateo with offices in Austin and Delhi, Punchh competes with other digital loyalty platforms such as Stamp Me, LoyalZoo and Stocard. The company plans to expand beyond restaurants into convenience stores, gas stations and health and beauty brands and to increase use of AI and machine learning in its software. Punchh provides branded mobile apps for restaurants that support games, gift cards, loyalty programs, online ordering, payments, referrals, surveys and marketing campaigns. Its platform incentivizes word-of-mouth through measurable referrals, social interaction campaigns and restaurant reviews. Punchh integrates with online ordering, payments, reservations and wait-list management solutions to support restaurant operations. The company’s technology has been used by customers including Earl of Sandwich, Hungry Howie’s, Mama Fu’s, Max’s Restaurant, Rita’s Italian Ice, Vino Volo and Voodoo BBQ and Grill. Led by founder and CEO Jitendra Gupta, Punchh is based in Sunnyvale, California. The company raised $3m in venture capital funding and intends to use the proceeds to further expand its market position.

No current team members are available.