Nelly provides a software-as-a-service platform that digitizes patient onboarding, appointment booking and back-office workflows for medical and dental practices. Patients can book online, receive confirmations via SMS/WhatsApp/email, complete forms via a link or QR code, and pay via online payments or Nelly-managed card readers. On the practice side, Nelly integrates with existing practice management systems, handles invoicing and billing, offers expense management and corporate cards, and provides factoring for instant claim payouts. The product suite is positioned as a backbone for practice operations and creates integration-driven barriers to entry. Nelly has completed data protection certifications and says it was the first to send digital invoices in Germany’s medical space. The company works with more than 1,200 practices and major DSOs, and its product is live in Germany, Austria, Switzerland and recently expanded to Italy with further country rollouts planned. Nelly provides a fully comprehensive GDPR-compliant digital process for medical practices, enabling patient admission, treatment contract signing, invoice delivery, and payment through a specialized e-signature system handled securely via smartphone. The platform is used in more than 450 practices and 350,000 patients and has digitized over 3 million documents and invoices. Led by CEO Niklas Radner, the company plans to develop additional products and deepen its fintech capabilities. Management also intends to expand into new medical verticals and markets and to further accelerate growth in Germany. Nelly raised €15M in a Series A round to fund these initiatives. The company is based in Berlin, Germany. Nelly is a Berlin-based fintech that provides a signature- and billing-tool for doctor practices, enabling digitized document handling, electronic signatures, and payment processing via patients' phones. The software manages patient intake and payment flows to reduce printing, scanning, manual data entry, archiving and postal billing. Nelly positions itself as a simple, integrable solution that works with existing practice management systems to ease daily administrative burden and address staff shortages. Its business model includes a monthly SaaS fee (tiered by feature/module) and payment fees tied to transaction volume and method. The company emphasizes usability so it is not an additional tool to be operated, but a productivity enhancer from day one. Nelly aims to adapt fintech best practices to medical billing and to improve the patient payment experience by asking payment preferences at intake. It plans to expand into new EU markets and grow its product portfolio with a larger team.

Total raised

$80M

Funding rounds

3

Latest round

Series B

Latest activity

Jan 2025