PolyAI
3 Sheldon Square, London, California, W2 6HY, United States
Overview
PolyAI builds AI agents that enable enterprises to hold human-like voice conversations with their customers. Its Agent Studio platform is live in more than 2,000 deployments across 45 languages and 25 countries, serving over 100 enterprise customers in sectors ranging from financial services and healthcare to hospitality and retail. Brands such as Marriott, Caesars Entertainment, PG&E, UniCredit and Foot Locker rely on PolyAI, with several installs performing the work of more than 1,000 full-time employees. A Forrester Total Economic Impact study found that customers achieve a 391% ROI and average savings of $10.3 million, contributing to about $1 billion in annual value created across PolyAI’s user base. The company has raised more than $200 million to date. Proceeds from its latest round will fuel further development of its proprietary technology and expand global go-to-market efforts as it advances its vision of the “agentic enterprise.”
- Total raised
- $202M
- Funding rounds
- 5
- Latest round
- Series D
- Latest activity
- Dec 2025
Industries
- Artificial Intelligence (AI)
- Call Center
- Customer Service
- Enterprise Software
- Machine Learning
- Speech Recognition
Recent funding
Series D
Dec 2025
$86M
Series C
May 2024
$50M
Series B
Sep 2022
$40M
Equity
Sep 2021
$14M
Series A
Mar 2019
$12M