Participated · Equity · May 2026

Rep AI provides a unified, agentic AI platform for ecommerce that spans behavioral intent detection on arrival through personalized sales guidance, conversion optimization, and post-purchase support. The platform is built on proprietary behavioral AI and large language models, and it ingests each brand’s voice and product knowledge to deliver shared shopper intelligence across marketing, CX, and sales teams. Rep AI counts customers including Proof Wallets, VIBAe, K2, Unclaimed Baggage, Satya Jewelry, HigherDOSE, OLLY, Cloth & Paper, Bikes Online, and NutraBio. The company plans to use its latest $6.2 million follow-on funding to accelerate product innovation, expand market reach, and support enterprise growth. Rep AI is backed by Silicon Road Ventures, Osage Venture Partners, Flashpoint Venture Capital, and Zendesk, and it previously raised an $8.2 million Series A in August 2024.

Participated · Series D · Dec 2025

PolyAI builds AI agents that enable enterprises to hold human-like voice conversations with their customers. Its Agent Studio platform is live in more than 2,000 deployments across 45 languages and 25 countries, serving over 100 enterprise customers in sectors ranging from financial services and healthcare to hospitality and retail. Brands such as Marriott, Caesars Entertainment, PG&E, UniCredit and Foot Locker rely on PolyAI, with several installs performing the work of more than 1,000 full-time employees. A Forrester Total Economic Impact study found that customers achieve a 391% ROI and average savings of $10.3 million, contributing to about $1 billion in annual value created across PolyAI’s user base. The company has raised more than $200 million to date. Proceeds from its latest round will fuel further development of its proprietary technology and expand global go-to-market efforts as it advances its vision of the “agentic enterprise.”

Participated · Series C · Apr 2020

Lessonly offers a training software platform that enables teams to learn and practice via configurable learning and practice scenarios. The company’s products today include Learn and Practice, and it plans to launch Assess in mid-2020 to let learners demonstrate and improve proficiency. Lessonly reports 3 million learners across more than 1,000 companies, with customers such as Honeywell, Trunk Club, Jostens and U.S. Cellular. Led by CEO and co-founder Max Yoder, the company focuses on enablement, skills development, and reinforcing best practices. Management intends to use new funding to continue expanding operations and broaden the company’s business reach. Lessonly is an Indianapolis-based provider of team training software led by CEO and co-founder Max Yoder. The company translates work knowledge into lessons to reinforce best practices and accelerate rep performance, enabling learners to practice skills while managers provide feedback. Its platform integrates with applications such as Salesforce, Zendesk, Google Chrome and Slack to embed training into daily workflows. Lessonly serves over 1,000,000 learners at more than 500 companies, including NBC News, Trunk Club, Ibotta and Thumbtack. The company intends to use new funding to accelerate hiring and expand into the sales enablement and customer support training industries. Lesson.ly's web-based software centralizes tribal knowledge and presents it as step-by-step lessons that include quizzes and feedback loops to measure engagement and promote retention. Employees can complete assignments, search for best practices, and request additional learning content from any device; the platform can integrate with CRMs and product catalogs. More than 250 customers—including Intuit Workforce, Trunk Club, Gusto, Thumbtack, NBC News and MSNBC—use Lesson.ly, and more than 200,000 employees are learning on the platform. Over eighty percent of lessons are created by employees without learning-and-development backgrounds, distinguishing it from traditional learning software. The company plans to use newly raised capital to fuel hiring and product innovation and to accelerate its learner-first technology and mission. Ricky Pelletier of OpenView will join the Lesson.ly board as it pursues expansion in the corporate eLearning market. Lesson.ly builds onboarding and employee training tools delivered as a service to businesses. The company counts customers such as Stripe and Lyft and reports that no single account represents more than 10% of revenue. Lesson.ly grew revenue 850% in 2014 and expects top-line growth of 300% in 2015. The firm had 10 employees at the time of the article, planned to reach 12 by year-end, and aimed to nearly double staff in 2015. Lesson.ly positions itself as a Midwest startup selling to both regional and Silicon Valley customers and plans to use new capital to expand marketing and product development. Lesson.ly offers an online training-as-a-service platform that lets companies create courses, assign them to employees, track progress, and view scoring, with white‑labeling options. The company was founded last July and left beta this March. Lesson creation is the biggest friction point, so the team often helps customers import and set up material. Lesson.ly charges from $100 per month for up to 25 users and reports revenue growth of 245% month-over-month since January, though that growth starts from a small base. The company has three full‑time employees and is hiring two salespeople to support expansion. Management projects a $1 million run rate in about 12 months and expects its customer base to triple in the next six months. Lesson.ly is Indianapolis‑based and recently completed an external funding round while seeking additional capital.

Participated · Equity · Mar 2019

StellaService offers Stella Connect, a SaaS people-success platform that provides real-time customer feedback, recognition, and rewards to enable on-the-spot microcoaching and friendly competition via leaderboards. The product integrates with major CRM platforms such as Zendesk. Led by co-founder and CEO Jordy Leiser, the company serves hundreds of brands across industries including retail, financial services, travel, healthcare, and automotive. Clients named in the article include Brooklinen, Earnin, Sam’s Club, Williams‑Sonoma, Jet.com and PowerReviews. The company intends to use the funds to continue to expand operations. StellaService gathers customer-service performance data for retail and e-commerce companies by hiring hundreds of shoppers to make purchases and returns across the U.S. and U.K. and tracking metrics such as delivery times, refund speed and response times via phone and email. It licenses data to Google (used in AdWords five-star ratings and merchant profile pages) and sells access to performance data to clients — the site lists customers including Walmart and Abercrombie — with clients paying on average over $100,000 a year. The company is piloting a program to measure in-store customer service tied to online purchases and returns. StellaService is not yet profitable but reported revenue growth of more than 100 percent last year and has around 70 full-time employees. The company plans to use new funding to build new products, expand further into brick-and-mortar store measurement and enter new geographies, and is in discussions to measure companies in industries beyond retail. StellaService measures and benchmarks customer service performance of online businesses using a nationwide network of anonymous, paid mystery shoppers and by purchasing products itself for evaluation. It combines shopper data with analyses from an internal team and says its evaluation process is audited annually by KPMG; the company does not accept payments for ratings. StellaService assigns ratings ranging from “elite” to lower tiers, offers a paid “seal of approval” to top performers, and sells access to its underlying data. In 2012 the company produced 3.9 million data points and says it currently has about 700 seal partners, with roughly 5 percent qualifying as “elite.” The company has developed Stella Metrics, a SaaS data platform that was deployed to a few charter partners and is now being made generally available. New capital will be used to deploy and scale Stella Metrics nationally, expand coverage, and grow its research and client services teams. STELLAService provides independent customer-service ratings for online retailers by having analysts purchase products and test the end-to-end shopping and support experience. Analysts collect data across multiple touchpoints, produce ratings ranging from "elite" to lower tiers, and publish those ratings on the site. Retailers that earn "elite" or "excellent" ratings receive a STELLA seal of approval to display. The service is used by companies including Zappos, 1800Flowers, Wine.com, 1800Contacts, Gilt Groupe, and GNC, and the number of retailers using the service grew tenfold since April. Founded in 2009, STELLAService sells ratings and marketing services to online retailers and uses its testing methodology as the core product. The company plans to use the new capital to aggressively grow the business, build out its team, and ramp up product development. STELLAService evaluates online retailers' customer service and publishes ratings to help shoppers make informed purchasing decisions and help retailers improve. The company employs trained customer-experience analysts who purchase products and thoroughly test the thousands of companies it evaluates. Its customer portfolio includes known e-retailers such as Diapers.com, Zappos.com and 1-800-Flowers.com. STELLAService was founded in 2009. The startup announced a $2 million early-stage funding round and said it will use the capital to step up development of its customer service evaluation system. It also plans to expand its website with new tools and features to make it more comprehensive for online shoppers.

Led · Equity · Nov 2018

GoodData builds cloud-native Data-as-a-Service analytics infrastructure, delivering real-time, scalable analytics via its GoodData.CN platform. The company positions GoodData.CN as an alternative to legacy batch-oriented BI, enabling embedded analytics, self-service, machine learning, and IoT use cases. GoodData reported 9x recurring revenue growth from its self-service channel in 2020 and says its platform has helped over 140,000 businesses. Management plans to expand global sales and engineering teams and continue investing in enterprise-grade, cloud-native analytics solutions. In 2021 GoodData announced an investment and strategic partnership with Visa and was named a key partner in Visa’s Fintech Partner Connect program. The company is backed by investors including Andreessen Horowitz, General Catalyst, Intel Capital, and TOTVS. GoodData offers an all‑in‑one data analytics platform focused on interactive self‑service analytics, user interfaces, and data visualizations that let customers build insight services and new business models. The company serves over 2,000,000 users in more than 145 countries and its platform is trusted by more than 50% of the Fortune 500. GoodData has introduced freemium and growth‑pricing tiers to broaden access and help more companies become data‑led. It has also supported large data projects such as the COVID‑19 Commerce Insight initiative, which analyzed about one billion engagements and 400 million transactions. Following the announced investment, GoodData plans to expand customer support for complex data governance, compliance, cybersecurity, and privacy. The company positions itself as a partner to business networks and enterprises seeking to add analytics and insight services to existing offerings. GoodData provides an embedded real-time analytics platform that delivers real-time visualization, recommendations, and predictive analytics at the point of work for front-line workers, customers, partners, and regulators. The platform is backed by global customer support and a network of data centers across the US, Canada, and the European Union, and operates under a unified framework of security and privacy compliance. GoodData’s platform provides insights to over 100,000 companies and 1.4 million users globally. The company announced a $24M financing composed of equity and venture debt. Zendesk led the equity investment, CIBC Innovation Banking provided the venture debt, and existing investors participated. GoodData is a San Francisco, CA-based provider of an end-to-end cloud analytics platform. Led by CEO Roman Stanek, the company enables business analysts, business managers and IT professionals to turn data into actionable insights. Its platform provides self-service visualization and on-demand advanced tools for building custom metrics, with no hardware or software to integrate or manage. GoodData completed a $25.7M equity financing in February 2014. The round was led by Intel Capital with participation from Andreessen Horowitz, General Catalyst, Tenaya Capital, TOTVS, Next World Capital, Windcrest and Pharus Capital. In conjunction with the funding, Intel Capital Director Igor Taber will join GoodData’s board. GoodData offers a cloud-based data analytics and business intelligence service with pre-configured templates to analyze company data. The platform includes integration support from GoodData and lets customers track, segment and target their information. It competes with offerings from IBM, SAP and Oracle as well as analytics providers such as Birst and Bime Analytics. Founded in the Czech Republic and headquartered in San Francisco, the company positions itself as a leader in the emerging cloud BI market. GoodData has now raised $75.5 million to date and says an IPO could be possible in the next few years if it continues to execute. The company cited TOTVS' regional clout in Latin America as a factor in accepting the new investment.